Technical Lead Opportunity
We are seeking a highly skilled Technical Lead to join our team in the broader Zurich area, Switzerland. This position offers a hybrid working arrangement, allowing you to work both remotely and on-site. As a critical member of an international delivery team, you will thrive in a complex enterprise IT environment.
In this role, you will serve as the senior technical authority for ensuring the health, reliability, and incident resolution for application-layer data services and BI solutions. Collaboration will be key as you work closely with Data Architects, BI Engineers, Data Reliability Engineers, and other stakeholders to uphold resilience, performance, and compliance for vital data systems and reporting platforms.
Responsibilities
- Act as the senior technical escalation point for incidents across Data Applications, BI, and visualization domains.
- Lead P1/P2 incident resolution, conducting root cause analysis and coordinating fixes with cross-functional teams.
- Define and maintain technical standards, including monitoring, alert thresholds, runbooks, and on-call processes.
- Review and approve technical changes entering production, such as application releases and dashboard/report updates.
- Identify systemic reliability gaps, prioritize remediation efforts, and build an automation backlog for Run operations.
- Mentor Data Engineers and BI Engineers, elevating technical standards and advancing best practices.
- Report on production health, RCA trends, and reliability metrics to the Data Program Manager.
- Drive the adoption of observability and incident management best practices across teams.
Requirements
- 6+ years of experience in data or BI engineering, with at least 2 years as a senior technical lead in production support environments.
- Demonstrated expertise in managing application and BI systems in Run/production contexts.
- Strong experience with Microsoft Power BI, particularly in dashboard and reporting operations.
- Proven leadership skills in incident command and root cause analysis (RCA).
- Hands-on knowledge of monitoring and observability tools for application and BI stacks.
- Experience in technical mentoring of engineers across diverse disciplines.
- Fluent in English at a B2 level or above.
Nice to Have
- Knowledge of Site Reliability Engineering (SRE) practices, including SLIs, SLOs, and error-budget management.
- Familiarity with AI-assisted monitoring or agentic operational tooling.
- Experience in building automation scripts or self-healing capabilities.
- Understanding of cloud-native data query tools, such as Amazon Athena.
- Exposure to cloud data platforms like Snowflake or ClickHouse.
Apply online using the form below. Please note that only applications matching the job profile will be considered.
Work locationZürich, Switzerland