Delivery Manager / Delivery Manageress

Job Opportunity: Delivery Manager

We are seeking a dedicated Delivery Manager to join our team in Geneva, Switzerland, in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines, and quality standards. You will play a key role in establishing trust-based client relationships, driving delivery excellence, and enabling AI-driven practices across the software development lifecycle. This is a unique opportunity to influence critical programs across diverse industries and significantly contribute to EPAM's growth in the Swiss market.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget, and timelines.
• Implement delivery governance, pacing, and reporting for transparency and continuous improvement.
• Utilize data-driven management through key performance indicators, dashboards, and operational metrics.
• Lead AI adoption and enablement to enhance productivity in delivery processes.
• Build and maintain trust-based relationships with client stakeholders as the main point of contact.
• Manage risks, changes, and escalations to ensure predictable delivery.
• Oversee the financial aspects of delivery, including forecasting, margin control, and cost efficiency.
• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining control over scope and contractual adherence.
• Drive effective staffing, onboarding, coaching, and performance management within delivery teams.
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives.

Requirements

• Proven experience in delivery leadership roles (e.g., Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services.
• Strong background in managing complex projects and client stakeholder relationships.
• Experience governing delivery under MSAs and SOWs, including scope and change management.
• Understanding of technology-related legal concepts such as data privacy and delivery obligations.
• Technical exposure to enterprise environments, ERP platforms, and cloud ecosystems (e.g., Azure, AWS, or GCP), as well as system integrations.
• Practical knowledge of the software development lifecycle, with experience in Agile and Waterfall methodologies.
• Hands-on experience using AI tools such as coding assistants, agentic frameworks, and large language model APIs.
• Ability to demonstrate AI adoption in real delivery work.
• Strong communication and stakeholder management skills, with professional fluency in English and French.

Nice to Have

• Familiarity with the Geneva and Romandie business environment and local client expectations.
• Experience in governance or engineering transformation using generative AI techniques.
• Exposure to business development activities, including contributions to requests for proposal (RFPs) and requests for information (RFIs).

Apply online using the form below. Only applications matching the job profile will be considered.