Senior Manager, Kitchen Equipment, International / Senior Manageress, Kitchen Equipment, International

Our Opportunity

The Sr. Manager, Kitchen Equipment, International oversees equipment solutions across the EMEA, APAC, Latin America, and Caribbean regions. This role manages the lifecycle of kitchen and restaurant equipment to enhance operational efficiency and boost franchisee profitability. Collaborating cross-functionally and cross-regionally, this position reports to the Head of International Operations and combines strategic planning, project management, technical knowledge, and problem-solving to support the brand's operational goals.

RBI follows a five-day, in-office work schedule to foster collaboration. Candidates should be comfortable working onsite five days per week.

Your Roles & Responsibilities

Strategy & Communication

• Collaborate with regional leads, procurement, and other functions to design, refine, and lead the strategy for International Equipment.
• Lead effective project communication to senior leadership, cross-functional teams, and the franchise community.

Management & Innovation

• Manage the full portfolio of equipment solutions, focusing on optimizing reliability, performance, and ease of in-restaurant execution.
• Identify and analyze opportunities for improvements in current equipment and new product offerings.
• Lead innovation efforts from concept to execution, collaborating with vendors and internal stakeholders to test and deploy equipment that meets operational standards.

Project Management

• Oversee multiple equipment projects aligned with brand goals, including timelines, resource allocation, and cross-functional collaboration.
• Manage project communication, providing updates and reports to all stakeholders to ensure alignment with franchisee needs and brand objectives.
• Maintain the Approved Equipment List (AEL) and conduct quarterly reviews on warranty, performance, and service agreements with vendors.

Testing & Validation

• Conduct lab and field testing, utilizing time and motion studies and performance data to validate new equipment and identify enhancements.
• Gather feedback from franchisees and field teams, analyzing results to develop actionable recommendations.
• Ensure rigorous testing protocols are in place and document findings to drive continuous improvement and consistency in restaurant operations.

Implementation & Support

• Support restaurant locations with technical resources, procedural guides, and training materials for equipment deployment.
• Act as a problem-solving resource for field teams, providing troubleshooting support and collaborating on operational adjustments.
• Facilitate equipment updates, menu changes, and software upgrades across the system as needed.

Your Skills & Experience

• 3+ years of experience in kitchen equipment management, restaurant operations, or project management within the food service industry.
• Strong technical skills in equipment design, testing, and project management.
• Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and presentation.
• Ability to manage complex projects, using data and feedback to inform decision-making.
• Experience with data visualization and process simulation tools is an asset.
• Excellent verbal and written communication skills, with the ability to present information to diverse audiences.
• Proven ability to build and maintain relationships with vendors, franchisees, and cross-functional teams.
• Willingness to travel (0-25%) for project-related tasks, primarily within the EMEA region.

Apply online using the form below. Please note that only applications matching the job profile will be considered.