Job Opportunity: Recruitment & Admissions Manager
The Department of Management, Technology, and Economics (D-MTEC) at ETH Zurich is seeking a Recruitment & Admissions Manager (80% - 100%) for a one-year contract, with the possibility of extension, to join the MAS MTEC team.
The Master of Advanced Studies ETH in Management, Technology, and Economics (MAS MTEC) is one of Switzerland’s most esteemed management education programs for professionals. Since its inception in 1980, over 2,000 graduates have utilized the strengths of ETH Zurich and D-MTEC to advance into leadership and management positions.
As the MAS MTEC program undergoes a strategic transition, we are looking for a Recruitment & Admissions Manager to enhance the recruitment and admissions function further.
Key Responsibilities
- Manage the admissions process, including advising candidates, reviewing applications, conducting interviews, and coordinating assessments to ensure a high-quality candidate pool.
- Act as the main point of contact for prospective candidates through various communication channels, guiding them through the decision-making process.
- Own and manage the CRM system and admissions pipeline, ensuring accurate tracking of leads, applications, and conversions.
- Design and execute targeted email campaigns within the CRM to enhance engagement and conversion rates.
- Organize and execute recruitment activities, including information sessions, webinars, campus events, and participation in external fairs.
- Manage relationships with external agencies for lead generation, including briefing, performance monitoring, and feedback on lead quality.
- Identify and implement innovative strategies to generate leads and attract high-quality candidates.
- Monitor and analyze admissions data, including conversion rates and pipeline performance, and prepare regular reports.
- Collaborate closely with the marketing team to support social media campaigns, video shoots, and other marketing initiatives.
- Provide insights from candidate interactions to enhance communication, content, and overall recruitment effectiveness.
Qualifications
- Bachelor’s degree or equivalent qualification in Marketing, Business Administration, Communications, or a related field.
- 2–4 years of experience in admissions, recruitment, sales, or similar customer-facing roles (experience in higher education is a plus).
- Strong interpersonal and communication skills, with the ability to engage and build relationships with a diverse candidate pool.
- Highly organized, with strong attention to detail, capable of managing multiple tasks and priorities.
- Analytical mindset with the ability to track performance, interpret data, and enhance processes.
- Experience with CRM systems and managing pipelines is advantageous.
- Proactive and hands-on working style with a strong sense of ownership.
- Ability to work collaboratively across teams and manage external stakeholders.
- Fluency in English (written and spoken); proficiency in German is an asset.
What We Offer
- Access to professional development opportunities, including workshops, seminars, and training relevant to admissions, recruitment, and higher education management.
- A collaborative and supportive team environment within the MAS MTEC program, working closely with marketing, operations, and faculty members.
- Flexible working arrangements, including a work from home policy.
- Potential for contract extension based on program needs and performance.
Apply online using the form below. Please note that only applications matching the job profile will be considered.
For further information about the MAS MTEC, please visit our website. Questions regarding the position should be directed to Evelina Kramer at +41 44 632 39 63 or via email at evelina.kramer@mtec.ethz.ch (no applications).