Job opportunity

Customer Service Representative / Customer Service Representative

PB Swiss GmbH Grindelwald January 30, 2026

Job Description

We are seeking a highly organized and proactive individual to join our team. The successful candidate will be responsible for providing exceptional guide services for our Japanese clients and assisting in various operational tasks. If you have a passion for tourism and customer service, we want to hear from you!

Key Responsibilities

  • Organizing and delivering guide services for Japanese clients.
  • Assisting with the planning of tours and sales operations.
  • Creating detailed tour reports in Japanese.
  • Providing information and assistance to Japanese clients at the information/help desk and over the phone.
  • Providing emergency services for Japanese clients as needed.

Requirements

  • Minimum of 12 months of experience in tourism or a related industry.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Work locationGrindelwald, Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.