Technical Service Specialist - Gearless Mill Drive (80-100%) / Technical Service Specialistin - Gearless Mill Drive (80-100%)

Join ABB: Leading the Future of Sustainable Industry

At ABB, we empower industries to become more efficient and sustainable. Progress is not just an option for us; it is a fundamental principle that benefits you, your team, and the world. As a global market leader, we provide everything necessary to drive this transformation. While the journey may not always be straightforward—genuine growth requires courage—you will not walk this path alone. Together, we can run what runs the world.

Reporting to:

Engineering Manager

Your Role and Responsibilities

In this role, you will ensure the effective delivery of our Service portfolio in accordance with ABB's standard processes and safety guidelines, prioritizing customer satisfaction. Daily activities will involve providing technical support, acting as a specialist, and resolving issues within your area of expertise. You will proactively communicate with customers, as well as ABB's service sales and life cycle management teams, to understand customer needs and identify business opportunities for service growth. The role may require on-site assignments up to 40% of the time.

Work Model

#LI-Hybrid

Key Contributions

This role contributes globally to the Business Line GMD (Gearless Mill Drive). Key stakeholders will include customers, internal service sales and life cycle management teams, and other engineering disciplines.

• Provide technical support and solve problems through remote or on-site services, including installation and commissioning, maintenance, repairs, troubleshooting, back-office engineering, consulting, and retrofit engineering.
• Investigate customer needs through professional consulting, manage customer relationships, and maintain regular contact with key clients, serving as a 24/7 support line for one complete week approximately every two months, depending on availability.
• Proactively suggest product and quality improvements and communicate them within the ABB organization.
• Offer technical consulting on service solutions to management and customers, supporting a truly international and dynamic team where you can thrive.

Qualifications for the Role

• A bachelor's or master's degree in electrical engineering or a related field.
• Proven experience as an electrical engineer, product specialist, or in a similar technical role, preferably within the power electronics sector.
• A collaborative, solution-focused approach with effective communication and relationship-building skills.
• Excellent communication and interpersonal skills to facilitate seamless collaboration across departments and with customers.
• Attention to detail, ensuring product conformity, accurate technical documentation, and adherence to quality standards.
• Fluency in English is required; proficiency in other languages, such as Spanish, is a plus.

About Us

GREAT MINDS, GREAT MINES - From cellphones to electric vehicles, batteries to wind farms, virtually every aspect of modern life relies on the ores mined from the earth. However, a transformation is necessary. The demand for minerals has significantly increased, making sustainable, safe, and productive mining more crucial than ever. ABB’s GMD is the most powerful mill drive system on the market, designed to power semi-autogenous (SAG), ball, and autogenous (AG) mills. This 'workhorse' for grinding operations combines a robust, service-friendly, and fit-for-purpose design to provide the highest throughput, reliability, and availability for your processing plant.

If you're ready to join us, apply online using the form below. Please note that only applications matching the job profile will be considered.

Get in Touch

The recruiting process is being led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd.

We value diversity in backgrounds and experiences. Could this be part of your story? Apply today or visit www.abb.com to learn more about us and discover the impact our industrial solutions are making worldwide.