Technical Service Specialist - Gearless Mill Drive (80-100%)

Join ABB: Transforming Industries for a Sustainable Future

At ABB, we empower industries to become more efficient and sustainable. Progress isn’t just an option for us; it's an inevitable journey—for you, your team, and the world. As a global leader, we provide everything you need to drive this transformation forward. The path may not always be easy—real growth requires courage—but at ABB, you won’t walk it alone. Run what runs the world.

Position Overview

This position reports to the Engineering Manager.

Your Role and Responsibilities

In this role, you will ensure the effective delivery of the service portfolio in accordance with ABB’s standard processes and safety guidelines, enhancing customer satisfaction. Your daily tasks will include:

• Providing technical support and solving problems via remote or on-site service, including installation and commissioning, maintenance, repairs, troubleshooting, back-office engineering, consulting, retrofit engineering, etc.
• Investigating customer needs through professional consulting and managing customer relationships by maintaining regular contact with key clients.
• Acting as a 24/7 support line for one complete week, approximately every two months, depending on availability.
• Proactively suggesting product and quality improvements, and communicating these suggestions within the ABB organization.
• Providing technical consulting on service solutions to management and customers.

This role will involve on-site assignments up to 40% of your time and contributes globally to the Business Line GMD (Gearless Mill Drive). Main stakeholders include customers, internal service sales and life cycle management teams, and other engineering disciplines.

Work Model

The work model for this role is: #LI-Hybrid.

Qualifications for the Role

• A bachelor’s or master’s degree in electrical engineering or a related field.
• Proven experience as an electrical engineer, product specialist, or in a similar technical role, preferably within the power electronics sector.
• A collaborative, solution-focused approach with effective communication and relationship-building skills.
• Excellent communication and interpersonal skills, enabling seamless collaboration across departments and with customers.
• Attention to detail, ensuring product conformity, accurate technical documentation, and adherence to quality standards.
• Fluency in English is required; proficiency in additional languages such as Spanish is a plus.

More About Us

GREAT MINDS, GREAT MINES. From cellphones to electric vehicles, virtually every aspect of modern life relies on the ores mined from the earth. However, a transformation is necessary. The demand for minerals has significantly increased, making sustainable, safe, and productive mining more crucial than ever. ABB’s GMD is the most powerful mill drive system on the market to power semi-autogenous (SAG), ball, and autogenous (AG) mills. This "workhorse" for grinding operations combines a robust, service-friendly, and fit-for-purpose design to provide the highest throughput, reliability, and availability for your processing plant.

How to Apply

Apply online using the form below. Only applications matching the job profile will be considered.

The recruiting process is being led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd.

We value individuals with diverse backgrounds. Could this be part of your story? Apply today or visit www.abb.com to learn more about us and discover the impact our industrial solutions have across the globe.