Technical Key Account Manager / Technical Key Account Manageress

Join Our Team at Datwyler

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. As a high-tech company, we focus on high-quality, system-critical elastomer components and maintain leading positions in attractive global markets including healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries, and a workforce of over 8,000 employees, our Switzerland-headquartered company generates annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler. We treat each other with respect, trust, and appreciation, rooted in values that have been well established over our 100-year corporate history.

Technical Key Account Manager (f/m/d)

Food & Beverage

We are seeking an agile and innovative individual with a passion for technology, customer success, and sustainable business growth. In this role, you will lead technical project management activities, build long-term customer relationships, provide strategic support, and drive initiatives that enhance sales while ensuring successful project implementation.

Key Responsibilities

• Technical consulting in the customer's product (pre-)development process
• Acquisition of new orders via technical contacts with the customer
• Support with enquiries and clarification of technical specifications with the customer
• Independent implementation of projects and coordination of internal & external resources (suppliers) to ensure project success
• Clarification of technical customer requirements
• Channelling essential technical information/innovations from the market into the organization
• Leading weekly interdisciplinary coordination meetings with production planning
• Primary point of contact for customers regarding project planning and execution
• Supporting the Head of Sales in commercial discussions with customers
• Regular customer reporting
• Ensuring compliance with the agreements in the contract
• Identifying and developing new opportunities/services to improve profitability
• Future-oriented coordination of customer needs and requirements

What We're Looking For

• Solid foundation through formal training with proven expertise in project management and a profound technical understanding
• Strong communication skills and a sensitive approach in dealing with customers and strategic partners
• Experience in sensitive commercial negotiations
• Experience in manufacturing processes in the food and beverage sector
• Agile, innovative, analytical mindset, and systematic work method to develop customized solutions
• Assertiveness, a strong team spirit, and exceptional service orientation
• Fluent in English and German (both min. C2); French is an advantage

What We Offer

• Competitive salary
• Flexible working hours and hybrid work options (where applicable)
• Strong support for professional development and further education (including financial contribution)
• At least 5 weeks of vacation + additional days based on age + option to buy extra leave
• Above-average pension fund with higher employer contributions
• Comprehensive health & wellbeing program (checks, trainings, activities)
• Attractive employee discounts and partner benefits
• Free parking
• Company events and a collaborative, people-oriented culture

Apply online using the form below. Only applications matching the job profile will be considered.

If you have any questions, please feel free to reach out to Julia Mathis (HR Business Partner) and the recruiting team via email at julia.mathis@datwyler.com or by phone at +41 41 875 12 83.

Equal Opportunity Employer

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be Yourself at Datwyler

We believe that people make the difference. At Datwyler, you will experience diversity and a broad range of career opportunities that only an international company can provide. Together, we are enhancing our agility, accelerating digitalization, and fostering sustainability. For motivated and talented employees, we offer intriguing development opportunities with training and assignments in a global environment. Join us and contribute your creativity and ideas.

For more information, visit www.datwyler.com.