Technical Key Account Manager / Technical Key Account Manageress

Join Our Team at Datwyler

With billions of syringes and in every second car worldwide, Datwyler components play a crucial role in ensuring the safety of patients and drivers alike. Our high-tech company specializes in high-quality, system-critical elastomer components and holds leading positions in attractive global markets, including healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries, and a workforce of over 8,000 employees, headquartered in Switzerland, we have achieved annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler; we treat one another with respect, trust, and appreciation. We have deep-rooted values founded in over 100 years of corporate history. Join our dynamic team as a...

Technical Key Account Manager (f/m/d)

Food & Beverage

We are seeking an agile and innovative individual with a passion for technology, customer success, and sustainable business growth. In this role, you will lead technical project management activities, build long-term customer relationships, provide strategic support, and drive initiatives that increase sales while ensuring the successful implementation of projects.

Key Responsibilities

• Technical consulting in the customer's product (pre-)development process
• Acquisition of new orders via technical contacts with the customer
• Support inquiries and clarification of technical specifications with customers
• Independent implementation of projects and coordination of internal & external resources (suppliers) to ensure project success
• Clarification of technical customer requirements
• Channel essential technical information/innovations from the market into the organization
• Lead weekly interdisciplinary coordination meetings with production planning
• Primary point of contact for customers regarding project planning and execution
• Support the Head of Sales in commercial discussions with customers
• Regular customer reporting
• Ensure compliance with the agreements in the contract
• Identify and develop new opportunities/services to improve profitability
• Future-oriented coordination of customer needs and requirements

What We're Looking For

• Solid foundation through formal training with proven expertise in project management and a profound technical understanding
• Strong communication skills and a sensitive approach in dealing with customers/strategic partners
• Experience in sensitive commercial negotiations
• Experience in manufacturing processes in the food and beverage sector
• Agile, innovative, analytical mindset and systematic work method to develop customized solutions
• Assertiveness, a strong team spirit, and exceptional service orientation
• Fluent in English and German (both minimum C2); knowledge of French is an advantage

What We Offer

• Competitive salary
• Flexible working hours and hybrid work options (where applicable)
• Strong support for professional development and further education (including financial contributions)
• At least 5 weeks of vacation + additional days based on age + option to buy extra leave
• Above-average pension fund with higher employer contributions
• Comprehensive health & wellbeing program (checks, trainings, activities)
• Attractive employee discounts and partner benefits
• Free parking
• Company events and a collaborative, people-oriented culture

Ready to Join Us?

Apply online using the form below. Please note that only applications matching the job profile will be considered. Julia Mathis (HR Business Partner) and the recruiting team look forward to getting to know you and are available for further questions by email at julia.mathis@datwyler.com or by phone at +41 41 875 12 83.

Equal Opportunity Employer

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based on an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be Yourself at Datwyler

We believe that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are enhancing our agility, accelerating digitalization, and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute all of your creativity and ideas.

For more information, visit us at www.datwyler.com.