About Accelleron
Accelleron is at the forefront of sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. With over a century of heritage as a trusted industry partner, we proudly serve customers in more than 100 locations across over 50 countries. Our dedicated team of 3,000 employees is committed to continuously innovating and delivering best-in-class products, services, and solutions that are essential for the energy transition.
Joining Accelleron means becoming part of a team of experts in an exciting international environment, focused on excellence and innovation. Together, we empower our customers to drive the transition towards sustainable industries with cutting-edge technology, deep expertise, and smart solutions. We are dedicated to fostering diversity and inclusion, celebrating individual differences as a source of strength.
Role Overview
In this role, you will be responsible for order processing within the spare parts department of our Service division based in Baden, Switzerland, ensuring efficient and smooth order fulfillment. This position reports to the Head of Order Fulfillment & Project Management.
Your Responsibilities
- Provide international service center support, including oral and written communication in English and German (knowledge of additional languages is a plus; however, German is a must).
- Conduct technical and commercial order processing in the IT processing system (SAP).
- Prepare and follow up on quotations.
- Process e-business transactions, including purchase orders, order confirmations, and invoices.
- Organize and coordinate delivery logistics and workshop operations.
- Create export and transit documents in the electronic customs processing system (SAP GTS).
- Provide shipping documents and manage transport orders with freight forwarders.
- Handle invoicing of shipments as well as create credit and debit notes.
- Monitor accounts receivable and assist accounting with dunning processes.
- Manage letters of credit in collaboration with the finance department.
- Address customer complaints, freight forwarder claims, and insurance matters (e.g., transport damage, shipment loss, delays).
- Organize and monitor return shipments.
- Ensure independent process control, including monitoring inventory, invoicing deliveries, and managing accounts receivable.
- Drive continuous process improvement initiatives.
- Participate in on-call duty (approximately 6 times per year, each for 1 week, requiring 24/7 availability).
Your Background
- Commercial or technical apprenticeship with additional training in a commercial field.
- Several years of professional experience.
- Genuine interest in technology, particularly in turbochargers.
- Fluency in English and German.
- Proficient in SAP (SD-Module) and Microsoft Office.
- Strong planning and organizational skills.
- Demonstrated sense of responsibility and commitment.
- Excellent communication skills and a customer-oriented approach.
- Flexibility and a team-oriented mindset.
- Willingness to perform emergency service as per the operational schedule.
Your Benefits
- Canteen facilities.
- Childcare options.
- Modern office with smart working capabilities.
- Flexible working model.
- Attractive holiday plan.
- Employee assistance program.
We look forward to receiving your application. Apply online using the form below. Please note that only applications matching the job profile will be considered.
If you want to discover more about Accelleron, take another look at our website accelleron.com.
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For more information on how we handle your personal data, please visit our Data Privacy Statement at accelleron.com/privacy-notice/candidate.
Job Family Group
Marketing, Sales, Product Management