Night Receptionist / Night Receptionist

Radisson Hotel and Suites Zurich

As of May 2023, the Zurich hotel has been rebranded to Radisson Hotel and Suites Zurich, managed by Vertiq Hospitality. With 343 apartments and 104 hotel rooms, our hotel offers an ideal blend for both long business stays and short city trips to Zurich. Located conveniently between the city center (just a 15-minute journey) and Zurich International Airport (only 10 minutes away), our guests can enjoy a variety of amenities including a fitness area, the Italian restaurant LUIGIA, an inviting inner courtyard, two bar areas, and a stunning rooftop terrace.

Ideal Candidate Profile

The perfect candidate will possess the following attributes:

• Preferred knowledge of Radisson, with experience in the Emma PMS system
• Enthusiasm and a collaborative team spirit
• A service-oriented mindset
• A valid residence and working permit for Switzerland
• Proficiency in English and German
• Willingness to work night shifts, including weekends and holidays

What We Offer

We provide a range of benefits to our team members:

• Salary in accordance with the Collective Labor agreement L-GAV and Hotela
• Lunch vouchers
• Opportunities for personal growth and international development through guidance and training
• A vibrant workplace focused on creating a culture where everyone can be their authentic selves
• Travel discounts at Radisson & Vertiq Hotels to satisfy your wanderlust!

Main Responsibilities

The responsibilities for this position include:

• Welcoming and acknowledging all guests according to company standards; anticipating and addressing service needs with genuine appreciation.
• Processing guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Managing all payment types, including room charges, cash, checks, debit, and credit.
• Handling all check-outs, resolving any late or disputed charges.
• Answering, recording, and processing all guest calls, messages, requests, questions, or concerns.
• Providing guests with directions and information about the property and local attractions.
• Running daily reports to track arrivals and departures, identifying special requests, and ensuring report accuracy.
• Completing designated cashier and closing reports in the computer system; counting cash at the beginning and end of shifts, and balancing receipts per accounting specifications.
• Organizing all end-of-day tasks necessary to facilitate the night audit.

Apply online using the form below. Please note that only applications matching the job profile will be considered.