Functional Business Analyst / Functional Business Analystess

Basic Information

• Business Line: Technology & Transformation
• City: Zurich
• Experience Level: Graduate
• Working Time Percentage: 80% - 100%
• Date Published: 08-Dec-2025
• Req #: 21519

Job Description

Location: Zurich
Work Pattern Percentage: 80-100%

Shape the Future of Insurance!

Join us in reshaping the future of insurance. As a Functional Business Analyst focused on Core Platform Transformation projects, you will bridge business and technology teams, translating strategic ambitions into clear, actionable solutions. You will help leading insurers simplify complexities, enhance customer journeys, and unlock the full potential of digital platforms in this fast-evolving industry.

How You Can Make an Impact

• Continuously challenge and optimize customer journeys and business processes using data-driven insights and best practices from across the insurance industry.
• Bridge the gap between business stakeholders and technical teams by translating business needs into well-defined functional requirements.
• Leverage your Guidewire functional knowledge to shape scalable and efficient solutions.
• Lead end-to-end requirements gathering, process mapping, and functional design activities across Policy, Billing, or Claims domains.
• Collaborate closely with architects, developers, and testers to ensure solutions align with business objectives and deliver measurable value.
• Support configuration, testing, and user acceptance to ensure a smooth transition from design to implementation.

Who We Are Looking For

• You hold a university degree with a strong academic record and ideally have gained first work experience in insurance or with a major consulting firm.
• Experience as a Business Analyst with strong knowledge of Guidewire (PolicyCenter, BillingCenter); ClaimCenter knowledge is a plus.
• Deep understanding of core insurance processes and data flows, ideally supported by practical experience in policy administration or claims.
• Strong analytical and conceptual skills with the ability to translate business language into system logic.
• Experience in agile project environments, working closely with cross-functional teams to deliver incremental value.
• Excellent communication, facilitation, and documentation skills, with the ability to build trust with both business leaders and technical experts.

Your Team

Deloitte Consulting is a leading global professional services firm that provides a wide range of services to clients in various industries. With a focus on innovation, collaboration, and excellence, we help clients tackle complex business challenges and achieve their goals. The "Insurance Transformation & Innovation" practice advises, designs, implements, and deploys solutions focusing on critical "heart of the business" issues in the insurance industry.

Join a diverse, multinational, and highly motivated team. We will support your growth both personally and professionally through training, mentoring programs, and on-the-job learning, as well as connecting with colleagues across all business lines.

Careers at Deloitte: Choose Your Impact

At Deloitte, your ideas create impact and signal meaningful change for our clients, people, and society. Your unique expertise, background, and perspective help us explore new ways to tackle the most complex challenges, illuminating the futures of those our work affects. At Deloitte, you can build a fulfilling and energizing career.

In Switzerland, we provide industry-specific services across Audit & Assurance, Consulting, Financial Advisory, Risk Advisory, and Tax & Legal. With more than 2,600 employees at six locations, we cater to organizations of all sizes across various sectors. We offer meaningful and challenging work in an inclusive and supportive environment where you can truly be yourself, surrounded by opportunities for continuous growth. From flexible hybrid working conditions to wellbeing programs and chances to connect, collaborate, and learn, we prioritize your experience.

Join us and become part of a global network committed to making a difference, whether by addressing climate change or striving to improve the futures of 100 million people by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.

How to Apply

What are you waiting for? Apply online using the form below and become an expert in the insurance industry!

We offer not just a career but the opportunity to make an impact. Whether you have recently completed your studies or are nearing the conclusion, we look forward to hearing from you! Only applications matching the job profile will be considered.

If you have any questions, please contact Sophia at talent@deloitte.ch.

*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age, or disability, in accordance with applicable law. Research indicates that women may apply for roles only if they meet all criteria; don't hold yourself back—apply today.

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.

Requisition number: 21519