Job opportunity

Customer Logistics Manager

Itech Consult AG Kaiseraugst September 25, 2026

Customer Logistics Manager (m/f/d) – Global Market / Supply Chain / SAP / Pharma

The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-to-end framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply. Key responsibilities include coordinating upstream replenishment, maintaining master data and supply chain setups, optimizing the cost-to-serve model, and leveraging data analytics and technology to drive efficiency and meet service goals in collaboration with local and global stakeholders.

The Perfect Candidate

The ideal candidate holds a Bachelor’s degree with further education or specialized training in Supply Chain Management. They bring a minimum of 5 years of professional supply chain operational experience within a pharmaceutical environment, accompanied by strong logistics expertise. Proficiency in SAP, Microsoft Office, and AI tools is required, along with professional-level English skills (German language skills are a plus). While GMP experience is beneficial, it is not mandatory. The candidate should demonstrate a solid track record of using data-driven insights to manage supply metrics and collaborate effectively with cross-functional teams.

Tasks & Responsibilities:

  • Ensure global market supply to third-party customers on time in full at the right quality and cost.
  • Partner with different interfaces for upstream replenishment coordination from central packaging.
  • Continuously improve the cost-to-serve model (including KPI metrics).
  • Leverage data for decision-making by utilizing analytics, simulation tools, and customer insights.
  • Drive efficiency through identifying value-adding and productivity-enhancing opportunities through technology and data.
  • Collaborate with different functions in the markets to understand the changes that may impact supply to the country and align with planning functions to adjust the Replenishment Plan.
  • Ensure appropriate supply chain set-up (including master data).

Must Haves:

  • Education: Bachelor’s degree in Supply Chain Management or Logistics.
  • Minimum of 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry.
  • Proficiency in SAP, Microsoft Office, and familiarity with AI-driven supply chain tools/analytics.
  • Professional fluency in English (written and spoken); German is a plus.

Reference Nr.: 925261SBI

Role: Customer Logistics Manager

Industry: Pharma

Workplace: Kaiseraugst

Workload: 100% (40% remote)

Start: ASAP

Duration: 1 year++

Deadline: 01.10.2026

If you are interested in this position, please Apply online using the form below. Only applications matching the job profile will be considered.

Contact Us

For more information about our company, our positions, or our attractive Payroll-Only programme, please call: +41 41 760 77 01.

About Us:

ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specializes in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science, and Engineering. We offer staff leasing and payroll services. For our candidates, this is free of charge, and we do not charge any additional fees for Payroll services.

Work locationKaiseraugst, Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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