Job Title: Community Services Officer
Responsible to:
Director of Philanthropy & Community Engagement
Job Purpose
The Community Services Officer will manage the School’s reception area and provide vital administrative support to the Office of Philanthropy & Community Engagement (PCE). As a key member of the PCE team, you will engage with Aiglon students, alumni, parents, and friends to foster lasting, mutually beneficial relationships that promote volunteer engagement, goodwill, and philanthropic support.
Key Responsibilities
- Front Office Support: Serve as the primary point of contact for the school and the PCE Office, delivering exceptional service through email, phone, and in-person interactions. Manage all incoming and outgoing correspondence, welcome visitors, provide campus tours for alumni, facilitate meetings with parents, faculty, and staff, and ensure smooth operational support for various school systems.
- Administrative Tasks: Coordinate administrative activities for the school and the PCE Office, including liaising with the finance office to ensure accurate billing of postal and customs charges. Forward mail, update school databases, prepare mailings, and handle various other administrative duties as needed.
- Operational Management: Oversee key operational functions such as the minibus reservation system, ski pass forecasting, ordering, and distribution for students and selected staff, along with processing confidential examination papers.
Additional Responsibilities
- Contribute to special projects as directed by the Director of Philanthropy & Community Engagement.
- Undertake additional duties as required, aligning with the key responsibilities outlined above.
- Commit to ongoing professional development.
- Engage actively in school life and activities.
- Uphold the ethos and values of Aiglon, acting with integrity and ensuring confidentiality in all school-related matters.
Personal Specification
Education, Qualifications, and Languages
- Essential: Fluent in English; Hospitality School Student or a minimum of 3 years in a similar role.
- Desirable: Proficiency in additional languages.
Experience and Knowledge
- Essential: Fluent verbal and proficient written English; working knowledge of French; experience with Google Suite; solid computer skills with a willingness to master new technologies.
- Desirable: Formal hospitality training.
Personal Qualities, Attitudes, and Behaviours
- Essential: Possess strong interpersonal skills, including an excellent phone manner and personal presentation; ability to build professional relationships with students within Aiglon's safeguarding policies; capacity to adapt to school databases; ability to work under pressure and follow established policies and procedures; maintain a hospitable and discreet demeanor while managing sensitive information; effectively communicate with individuals from diverse backgrounds; flexibility to meet job requirements; ability to identify and develop individual team strengths.
- Desirable: Evidence of commitment to personal growth and learning.
Apply online using the form below. Only applications matching the job profile will be considered.