Chef de Rang / Chefin de Rang

Job Responsibilities

As a key member of our team, you will play a vital role in enhancing the dining experience for our guests. Your responsibilities will include:

• Assist with mise en place and table preparation.
• Deliver dishes and assist during service.
• Clear tables and maintain cleanliness of the restaurant.
• Support the service team as needed.
• Guarantee exceptional guest experience and consistent luxury service standards.
• Ensure full compliance with hygiene, safety, and quality standards, including HACCP and LQA standards, while driving continuous improvement.
• Ensure adherence to proper daily service protocols and standards.
• Regularly review and update guest CARDEX profiles.
• Build guest loyalty and develop the clientele; promote the hotel’s offerings.
• Anticipate and meet guests’ requests proactively.
• Ensure compliance with applicable health and safety regulations.
• Inform management of any unusual situations regarding safety or potential risks to guests or colleagues.
• Prepare and organize the assigned service station or restaurant area.
• Welcome and advise guests on menu and wine selections.
• Take orders and ensure accurate service delivery.
• Coordinate with kitchen and bar teams effectively.
• Participate in and oversee daily billing and cash handling procedures.
• Handle guest complaints professionally and promptly to ensure complete satisfaction.

Team Management

In this role, you will also be responsible for:

• Leading, inspiring, and developing the Demi-Chefs de Rang and Commis de Rang.
• Ensuring compliance with LQA standards.
• Building a culture of professionalism, teamwork, accountability, and guest focus.

General Responsibilities

• Assist other Food & Beverage outlets when needed.
• Adopt a solution-oriented approach to challenges.
• Serve as an ambassador of MRH’s values and company culture, ensuring alignment at all levels.
• Proactively support the development of the hotel’s reputation through innovation, guest satisfaction, and service excellence.

Application Process

To apply for this role, please apply online using the form below. Please note that only applications matching the job profile will be considered.