Concierge / Concierge

Job Description

Join our team and provide professional, friendly, and competent service to our guests, guiding them through the wide range of offerings available at our hotel, across other Seiler Hotels, and throughout the beautiful destination.

Key Responsibilities

• Assist guests by providing information about hotel amenities and resolving any inquiries or issues.
• Manage incoming and outgoing luggage, including luggage storage for items such as skis, in collaboration with the ski manager.
• Handle various types of reservations, including accommodations, dining, ski instructors, mountain guides, and transportation services.
• Monitor the circulation of internal and external mail, handling parcel deliveries for arriving or departing guests.
• Coordinate luggage transfers from the train station or taxi stand to guest rooms and vice versa, collaborating with the chauffeur, receptionists, and housekeepers.
• Oversee promotional materials and brochures, ensuring guests have access to relevant information.
• Act as the first point of contact in emergencies, managing coordination and evacuation procedures during incidents such as fires.
• Fulfill various errands for guests upon request, striving to meet every desire.
• Ensure prompt and accurate forwarding of messages, mail, and attendance information.
• Supervise the cleaning and work schedules of ski lift operators.
• Manage inventory of essential items and hygiene products for guest use.
• Oversee the fireplace in the hall, maintaining a welcoming atmosphere.
• Manage the cloakroom and luggage storage area effectively.
• Ensure guest safety and security at all times.
• Verify key issuance for guests unfamiliar to staff.

Application Process

Interested candidates are encouraged to apply online using the form below. Please note that only applications matching the job profile will be considered.