Specialized Micromobility Fleet Operations & Diagnostics Technician / Specialized Micromobility Fleet Operations & Diagnostics Technicianess

About Us

FUN RIDE GmbH operates the Hopp E-Scooter sharing service across Switzerland. We manage a live fleet of connected, smart e-scooters providing sustainable mobility solutions. Our operations combine advanced IoT, field diagnostics, and real-time fleet optimization.

Role Overview

We are seeking a Specialized Micromobility Fleet Operations & Diagnostics Technician who possesses a unique blend of field operations expertise. This role focuses on creating new hotspots to enhance service coverage, especially during station changes, preventive damage diagnostics, and hands-on e-scooter mechanical repairs in a shared-mobility environment.

This hybrid position requires a deep understanding of shared e-scooter fleet behavior, in-field repairs, early damage detection, and strategic hotspot creation based on rider flow and environmental patterns. Experience in e-scooter sharing operations is essential.

Key Responsibilities

• Fleet Rebalancing & Hotspot Creation:
  • Perform daily and advanced rebalancing across micro-zones based on demand, heatmaps, local terrain, and weather conditions.
  • Maintain the fleet's battery percentage above 90% daily and ensure availability above 95%.
  • Independently create, optimize, and adjust hotspot zones using field observations and operational patterns.
  • Manually optimize distribution routes without solely relying on automated tools, while identifying and reducing "dead zones" and low-availability areas.
• Preventive Damage Diagnostics:
  • Detect early-stage mechanical and structural wear.
  • Identify damage progression caused by misuse, vandalism, or environmental factors.
  • Document and evaluate repair-prevention opportunities to reduce downtime.
  • Conduct real-time health checks during field operations.
• In-Field Mechanical & Electronic Repairs:
  • Conduct mobile repairs on mechanical, electrical, and IoT components without workshop equipment.
  • Diagnose controller, harness, and sensor anomalies on-site.
  • Return units to service with minimal downtime.
• Train junior team members in micromobility-specific repair and diagnostic processes.

Required Experience

To qualify, candidates must have:

• A minimum of 3 years of hands-on experience in a shared e-scooter fleet environment.
• Experience with real-time diagnostics and field-based hotspot creation, understanding factors such as peak hours, weather, and specific local conditions.
• A capacity to perform in-field mechanical and electronic repairs on shared micromobility vehicles.
• Skill in diagnosing early-stage structural and mechanical failures unique to shared scooter fleets.
• Knowledge of different e-scooter models and hardware.
• Experience maintaining high fleet uptime and availability KPIs.
• The ability to work various shifts including weekends.

Qualifications

Vocational training in a technical field (mechanics, electronics, mechatronics) or equivalent practical experience in shared micromobility operations is required.

Languages

Good English communication skills for internal communication and digital tools are essential.

Apply online using the form below.

Only applications matching the job profile will be considered.