Sales Support Engineer / Sales Support Engineeress

Join Tethys Robotics: Sales Support Engineer Opportunity

Tethys Robotics is at the forefront of developing innovative underwater robotic solutions for inspection and investigation operations in demanding conditions. Our esteemed clients include major asset operators and industrial service providers in high-demand sectors such as offshore wind, oil and gas, maritime security, demining (UXO, MCM), and search and rescue.

As an ETH Zürich Spin-Off, we are a rapidly growing pioneer in the underwater robotics industry, proudly made in Switzerland. With a recent pre-seed investment of 3.5 million, we are poised to make significant strides in the underwater robotics landscape. We are seeking a passionate sales professional with a business developer’s mindset to aid us in this mission.

Your Role

As a Sales Support Engineer at Tethys Robotics, you will be responsible for the planning, organization, and execution of product demonstrations, pilots, and training sessions at customer sites worldwide. You will take ownership of the technical delivery, from site assessment and logistics to ensuring safe and convincing operations on-site. Representing Tethys Robotics requires a hands-on work ethic, especially at demonstrations and international trade shows.

Your Contribution

• Plan, organize, and execute customer demonstrations and pilots, including equipment preparation, transport logistics, on-site setup, and agenda planning.
• Conduct site assessments, including risk assessments and method statements, to ensure safe and efficient execution.
• Serve as the technical lead and operator during demos and pilots, presenting, piloting, and explaining the robotic systems to customers.
• Perform pilot service jobs for customers, collaborating with R&D for innovative technical approaches.
• Provide customer training on our robotic systems internationally.
• Process collected data after demos and pilots, prepare professional reports, and deliver results to customers and internal stakeholders.
• Identify marketing opportunities during customer interactions, such as photos, case studies, and testimonials.
• Actively contribute to developing standardized demo and pilot processes, documentation, and best practices for scaling field operations.
• Share offshore operation insights with the sales and engineering teams.
• Document technical issues and provide structured feedback to sales and engineering for product improvement.

Qualifications

• 5+ years of offshore experience as an EOD/commercial offshore diver, offshore AUV/ROV operator, or similar; tech-savvy and hands-on.
• Background in engineering, technical operations, or a related field; experience in robotics is a plus but not required.
• Extensive market knowledge and hands-on experience with executing offshore campaigns.
• Experience in customer-facing technical roles (demos, training, service, or field support).
• Excellent communication and presentation skills, confident in front of customers.
• Strong organizational skills, including logistics planning, site preparation, and risk/method assessments.
• Comfortable operating and troubleshooting technical equipment.
• Experience (or willingness to learn) in data handling and reporting to provide professional results to customers.
• Flexible and open to frequent international travel (approximately 2–4 days, 2x per month, often on short notice).
• Independent, pragmatic, and solution-oriented; thrives in fast-paced environments.
• Fluent in professional English, both written and spoken; proficiency in other languages is a strong advantage.
• Driver’s license is mandatory.
• A positive attitude and ability to excel in a fast-paced start-up team and motivation to work in challenging outdoor conditions!

Bonus Points If You Bring:

• Experience in robotics or maritime high-tech, or deep expertise in industrial inspection.
• Offshore certifications (GWO, BOSIET, or equivalent).
• Resilience against seasickness.
• A comprehensive understanding of the demo/pilot cycle, including planning, execution, operation, and reporting.

Why Join Us?

• Be part of the foundational processes for demonstrations, pilots, and service missions in an innovative start-up environment.
• Directly influence customer adoption of groundbreaking robotics technology.
• Collaborate closely with sales and R&D teams in an early-stage high-tech startup.
• Enjoy a flat hierarchy, fast decision-making, and work within a passionate international team.
• Work from a modern office in the heart of Zurich – Central Switzerland.
• Become a part of a dynamic, high-performance, and passionate team.
• Receive competitive compensation, including performance-based incentives.
• Experience frequent international travel and work in unique environments.

Apply online using the form below. Only applications matching the job profile will be considered. For further information about Tethys Robotics, please visit our website. If you have any questions, feel free to reach out to us.