Sales Support Engineer / Sales Support Engineeress

ETH Zürich - January 21, 2026

About Tethys Robotics

Tethys Robotics develops innovative underwater robotic solutions for inspection and investigation operations in challenging conditions. We serve clients including large asset operators and industrial service providers in high-demand sectors such as offshore wind, oil and gas, maritime security, demining (UXO, MCM), and search and rescue.

As an ETH Zürich Spin-Off, we are a fast-growing pioneer in the underwater robotics industry, proudly made in Switzerland. After recently completing a pre-seed investment round of €3.5 million, we are poised to make significant strides in the underwater robotic field. We are currently seeking a passionate sales professional with a business developer mindset to help us achieve our goals.

Position Overview: Sales Support Engineer

As a Sales Support Engineer at Tethys Robotics, you will be responsible for the planning, organization, and execution of product demonstrations, pilots, and trainings at customer sites worldwide. You will take ownership of the technical delivery—from site assessment and logistics to ensuring safe and convincing operations on site. This role requires a hands-on work ethic, representing Tethys Robotics at demonstrations and trade shows internationally.

Your Responsibilities

  • Plan, organize, and execute customer demonstrations and pilots, including equipment preparation, transport logistics, on-site setup, and agenda planning.
  • Conduct site assessments, including risk assessments and method statements, to ensure safe and efficient execution.
  • Serve as the technical lead and operator during demos and pilots, presenting, piloting, and explaining the robot to customers.
  • Perform pilot service jobs for customers, acting as an operator on site while collaborating with R&D for new technical approaches.
  • Conduct customer trainings on our robotic systems internationally.
  • Process collected data after demos and pilots, prepare professional reports, and deliver results to customers and internal stakeholders.
  • Identify marketing opportunities during customer interactions, including photos, case studies, and testimonials.
  • Actively contribute to the development of demo and pilot processes, including standardized procedures, documentation, and best practices for scaling field operations.
  • Share offshore operation insights with the sales and engineering teams—your expertise is highly valued!
  • Document technical issues and provide structured feedback to sales and engineering for product improvement.

Your Profile

  • EOD/commercial offshore diver or offshore AUV/ROV operator or similar with 5+ years offshore experience; tech-savvy and hands-on; engineering or technical operations background is desirable (robotics experience is a plus but not mandatory).
  • Extensive market knowledge, including hands-on experience with offshore campaigns and their execution.
  • Experience in customer-facing technical roles (demos, trainings, service, or field support).
  • Natural communication and presentation skills; confident in customer interactions.
  • Strong organizational abilities, including planning logistics, site preparation, and risk/method assessments.
  • Comfortable operating and troubleshooting technical equipment.
  • Experience (or willingness to learn) in data handling and reporting to provide professional results to customers.
  • Flexible and open to frequent international travel (2–4 days, approximately 2 times per month, with short notice).
  • Independent, pragmatic, and solution-oriented; thrives in fast-paced environments.
  • Fluent in professional English, both written and spoken; proficiency in additional languages is an advantage.
  • Driver’s license is mandatory.
  • A passion for thriving in a fast-paced start-up team and the ability to work in challenging outdoor conditions!

Bonus Points If You Bring

  • Experience in robotics, maritime high-tech, or deep expertise in industrial inspection.
  • Offshore certifications (GWO/BOSIET or equivalent).
  • Resilience against seasickness.
  • A background in a customer-facing technical role, covering the full demo/pilot cycle: planning, execution, operation, and reporting, providing real insights into our commercial processes.
  • The chance to help shape processes for demonstrations, pilots, and service missions at an early stage in the company.
  • Direct influence on customer adoption of groundbreaking robotics technology.
  • Close collaboration with both sales and R&D teams in an early-stage high-tech startup.
  • Flat hierarchies, fast decision-making, and a passionate international team.
  • A modern office in the heart of Zurich – Central Switzerland.
  • A dynamic, high-performance, and passionate team.
  • Competitive compensation, including performance-based incentives.
  • Frequent international travel and the opportunity to work in unique environments.

We look forward to receiving your online application using the form below. Please ensure you include the following documents:

  • Cover letter
  • Curriculum Vitae
  • Letter of reference/work certificates
  • Education certificates

Only applications matching the job profile will be considered.

For further information about Tethys Robotics, please visit our website. If you have any questions, feel free to reach out to jonas.wuest@wysszurich.ch.

Location : Zürich
Country : Switzerland

Application Form

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