Join Our Team as a Sales Associate
We are a dedicated squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.
Join our vibrant team in Lucerne as a Sales Associate and be part of something extraordinary! You will build and retain a loyal customer base by delivering exceptional, personalized service and creating memorable client experiences. You will drive sales through expert product knowledge and consultative guidance while maintaining the boutique’s high standards of presentation and organization. As a Brand Ambassador, you will contribute to a motivated, collaborative team and help strengthen the brand’s reputation and presence.
Your Contribution
- Welcoming, advising, and guiding clients with professionalism and warmth to create outstanding customer experiences.
- Participating in product training, team meetings, and coaching sessions to continuously expand your knowledge and sales skills.
- Participating in boutique, client, and company events to enhance brand visibility and build meaningful client connections.
- Meeting individual and boutique sales targets through consultative selling and client-focused service.
- Building and nurturing a loyal client base by delivering personalized, memorable experiences.
- Capturing and using client data to foster long-term relationships and create future sales opportunities.
- Maintaining boutique standards with a strong focus on cleanliness, organization, and visual appeal.
- Applying visual merchandising guidelines to ensure displays consistently reflect the brand’s style and standards.
- Keeping back-of-house stock organized and maintaining accurate inventory levels to support smooth operations.
- Supporting Boutique Management in implementing health, safety, and operational requirements.
As a true Brand Ambassador, you will embody the brand’s values and deliver an exceptional, culturally attuned experience to both local and Chinese customers while contributing to a strong team spirit.
Do You Fit Our Squad?
You will fit well into our squad if you:
- Have at least 2 years of experience in retail or luxury sales, with a proven record of delivering exceptional client experiences. Experience in watches, fashion, or other luxury industries is a plus.
- Possess specialist knowledge of the luxury market and a deep understanding of high-end client expectations.
- Speak fluently in German, English, and Chinese.
- Are passionate about providing personalized, memorable service while continuously developing your product knowledge and sales skills.
- Have strong communication skills and a team-player mentality, contributing positively to a collaborative boutique environment.
We invite you to apply online using the form below, even if you do not meet all of these criteria. Please note that only applications matching the job profile will be considered.