Job opportunity

Reservations Agent / Reservations Agentess

Radisson Hotel & Suites Zurich Glattpark (Opfikon) February 1, 2026

Welcome to Radisson Hotel and Suites Zurich

The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is managed by Cycas Hospitality, the leading white label hotel operator in Europe. Our hotel features a perfect blend of 343 apartments and 104 hotel rooms, making it ideal for both long business stays and short city trips to the vibrant city of Zurich. Situated conveniently between the city center (just 15 minutes away) and Zurich International Airport (only 10 minutes), guests can easily explore the area. Enjoy our fitness center, the Italian restaurant LUIGIA, an inner courtyard, two bars, and a stunning rooftop terrace during your stay.

Responsibilities

  • Manage and process reservations efficiently and accurately
  • Respond to customer inquiries via phone, email, and in-person
  • Coordinate with other departments to ensure guest satisfaction
  • Maintain up-to-date knowledge of hotel services and facilities
  • Handle special requests and VIP guests with professionalism
  • Assist in maximizing room bookings and occupancy

Qualifications

  • Previous experience in a similar role within the catering or hospitality industry
  • Excellent communication and customer service skills
  • Proficient in reservation management systems
  • Ability to work effectively in a fast-paced environment
  • Attention to detail and strong organizational skills

What We Offer You

  • Salary according to the Collective Labor Agreement L-gav and Hotela
  • Free parking
  • Lunch Check
  • Cycas Smiles Reward & Celebration Program
  • Opportunities for personal and professional growth through guidance and training
  • A fun, spirited workplace where we prioritize people and encourage our team to be their true selves
  • Feed your wanderlust with discounts at Radisson & Cycas Hotels!

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Work locationGlattpark (Opfikon), Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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