Join Our Team at Radisson Hotel and Suites Zurich
The Zurich hotel has been rebranded as of May 2023 to Radisson Hotel and Suites Zurich and is now managed by Cycas Hospitality, a renowned white-label hotel operator in Europe.
Our hotel features a total of 343 apartments and 104 hotel rooms, making it an ideal destination for long business stays or short city trips to the vibrant city of Zurich. Conveniently located between the city center (15 minutes away) and Zurich International Airport (10 minutes away), we offer guests a range of amenities, including:
- A well-equipped fitness area
- Italian restaurant, LUIGIA
- An inviting inner courtyard
- Two bars
- A stunning rooftop terrace
The Perfect Candidate
We are looking for an individual who possesses the following qualities:
- Preferred knowledge about Radisson, ideally with experience using the Emma PMS system
- Enthusiasm and a strong team player attitude
- A service-oriented mindset
- A valid residence and work permit for Switzerland
- Fluency in both English and German
- Willingness to work night shifts, including weekends and holidays
What We Offer You
We provide a range of benefits to support your career and personal growth:
- Salary in accordance with the Collective Labor Agreement (L-GAV) and Hotela
- Free parking
- 25 holiday days based on a full-time contract
- Cycas Smiles Reward & Celebration program
- Opportunities for professional development and international growth with our training programs
- A fun, spirited workplace that emphasizes individuality and teamwork
- Exclusive discounts at Radisson and Cycas Hotels
Main Responsibilities
Your primary responsibilities will include:
- Welcoming and acknowledging all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
- Processing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
- Handling all payment types including room charges, cash, checks, debit, or credit.
- Managing guest check-outs, including resolving any late and disputed charges.
- Answering, recording, and processing all guest calls, messages, requests, questions, or concerns.
- Providing guests with directions and information regarding the property and local areas of interest.
- Running daily reports on the number of arrivals and departures, identifying special requests, and checking reports for accuracy.
- Completing designated cashier and closing reports in the computer system, and balancing and dropping receipts according to accounting specifications.
- Organizing all end-of-day tasks to facilitate the night audit.
Apply online using the form below. Please note that only applications matching the job profile will be considered.