Recruitment and Admissions Manager / Recruitment and Admissions Manageress

Recruitment and Admissions Manager

80%-100%, Zurich, fixed-term

The Department of Management, Technology, and Economics (D-MTEC) at ETH Zurich is seeking a Recruitment & Admissions Manager (80% - 100%) for a one-year contract, with the possibility of extension, to join the MAS MTEC team.

The Master of Advanced Studies ETH in Management, Technology, and Economics (MAS MTEC) is one of the most established management education programs for professionals in Switzerland. Since 1980, more than 2,000 graduates have leveraged the strengths of ETH Zurich and D-MTEC to advance into leadership and management roles.

Project Background

The MAS MTEC program at ETH Zurich is currently undergoing a strategic transition. We are looking for a Recruitment & Admissions Manager to strengthen and further develop the recruitment and admissions function.

Your role will focus on improving the admissions process, organizing and executing recruitment activities, and enhancing the program's visibility in the market, while ensuring a smooth and engaging experience for candidates from the first contact through to enrolment.

Job Description

As the Admissions & Recruitment Manager, you will play a key role in managing the admissions process, organizing recruitment activities, and increasing the visibility of the MAS MTEC program. You will oversee the candidate journey and act as the main point of contact for prospective students, ensuring a structured, smooth, and engaging experience from initial contact through to enrolment.

• Manage the admissions process, including advising candidates, reviewing applications, conducting interviews, and coordinating assessments to ensure a high-quality candidate pool.
• Act as the main point of contact for prospective candidates, engaging through calls, emails, and follow-ups to guide them through the decision-making process.
• Manage the CRM system and admissions pipeline, ensuring accurate tracking of leads, applications, and conversions.
• Design and execute targeted email campaigns for candidates within the CRM to improve engagement and conversion.
• Organize and execute recruitment activities, including information sessions, webinars, campus events, and participation in external fairs.
• Manage relationships with external agencies for lead generation, including briefing, performance monitoring, and feedback on lead quality.
• Identify and implement new approaches to generate leads and attract high-quality candidates.
• Monitor and analyze admissions data, including conversion rates and pipeline performance, and prepare regular reports.
• Collaborate closely with the marketing team to support social media campaigns, video shoots, and other marketing activities.
• Provide insights from candidate interactions to improve communication, content, and overall recruitment effectiveness.

Profile

• Bachelor's degree or equivalent qualification (e.g., in Marketing, Business Administration, Communications, or a related field).
• 2-4 years of experience in admissions, recruitment, sales, or other customer-facing roles (experience in higher education is a plus).
• Strong interpersonal and communication skills, with the ability to engage and build relationships with diverse candidates.
• Highly organized, with strong attention to detail and the ability to manage multiple tasks and priorities.
• Analytical mindset with the capability to track performance, interpret data, and improve processes.
• Experience working with CRM systems and managing pipelines is an advantage.
• Proactive and hands-on working style with a strong sense of ownership.
• Ability to work collaboratively across teams and manage external stakeholders.
• Fluency in English (written and spoken); German is an asset.

Workplace

We offer a dynamic work environment at ETH Zurich, providing flexibility and collaboration across teams.

We Offer

• Opportunities for professional development, including workshops, seminars, and training relevant to admissions, recruitment, and higher education management.
• A collaborative and supportive team within the MAS MTEC program, working closely with marketing, operations, and faculty members.
• Support for flexible working arrangements, including a work-from-home policy.
• Potential for contract extension based on program needs and performance.

We Value Diversity and Sustainability

In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity, and nurture a working and learning environment in which the rights and dignity of all staff and students are respected. Visit our Equal Opportunities and Diversity website to discover how we ensure a fair and open environment that allows everyone to grow and flourish. Sustainability is a core value for us, and we are consistently working towards a climate-neutral future.

Curious? So Are We.

We look forward to receiving your online application using the form below. Please ensure your application includes the following documents:

• CV
• Motivation Letter
• Degree
• Any additional documents you wish to share

Only applications matching the job profile will be considered. For further information about the MAS MTEC, please visit our website. Questions regarding the position should be directed to Evelina Kramer at Tel +41 44 632 39 63 or email evelina.kramer@mtec.ethz.ch (no applications).

About ETH Zurich

ETH Zurich is one of the world’s leading universities specializing in science and technology. Renowned for our excellent education, cutting-edge fundamental research, and direct transfer of new knowledge into society, over 30,000 people from more than 120 countries find our university to be a place that promotes independent thinking and inspires excellence. Located in the heart of Europe and forging connections worldwide, we work together to develop solutions for the global challenges of today and tomorrow.