Product Manager / Product Manageress

Join Our Team as a Technical Product Manager

We are seeking a Technical Product Manager to join our Product Management team in Zurich and contribute to the continuous enhancement of Ontinue’s AI-powered MXDR service.

This position is ideal for an experienced Technical Product Manager who has managed technical products from conception to delivery. A solid understanding of cybersecurity environments, a passion for collaborating with customers and technical teams, and a readiness to take ownership of a core area of our MXDR portfolio from day one are essential for success in this role.

Responsibilities

You will work closely with various departments, including Product, Sales, Engineering, Security Operations, Customer Success, and our clients, to translate market feedback, customer needs, and technical requirements into clear product priorities, user stories, and service enhancements.

• Own the roadmap and ongoing improvement of Ontinue’s MXDR service offering.
• Collaborate with Product, Sales, Engineering, Security Operations, Customer Success, and customers to identify needs, use cases, pain points, and desired security outcomes.
• Convert customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap priorities.
• Lead requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment.
• Engage in customer and prospect discussions to understand technical requirements and operational challenges.
• Act as a liaison between commercial and technical teams by documenting, structuring, and following up on product feedback.
• Create clear diagrams, workflows, presentations, and documentation to communicate product concepts and technical ideas.
• Drive go-to-market activities with product knowledge, technical context, competitive insights, and messaging input.
• Stay informed about trends in cybersecurity, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations.

Qualifications

• 4+ years of experience in Product Management.
• Practical experience in cybersecurity, including managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical roles.
• Adept at understanding customer needs, challenging assumptions, and transforming feedback into clear product requirements.
• Confidence in collaborating with Sales, technical stakeholders, and customers.
• Structured, analytical thinking coupled with a pragmatic, hands-on execution style.
• Excellent communication skills for both technical and non-technical audiences.
• Capable of conveying complex technical concepts through diagrams, workflows, presentations, and written documentation.
• Comfortable working autonomously in ambiguous situations and guiding others.
• A willingness to work regularly from our Zurich office.
• Fluency in English is required; knowledge of German is a significant advantage.

What Leads to Success in This Role

Success in this position stems from taking ownership, asking insightful questions, and distilling complex input into clear, actionable requirements. You should feel comfortable engaging closely with customers and the Sales team while delving deep into technical discussions. A focus on outcomes, a commitment to follow through, and the ability to transition topics from discussion to execution are vital attributes.

Next Steps

If you possess the skills and experience we are looking for and believe that Ontinue is the right place for you, we would love to hear from you. Apply online using the form below. Please note that only applications matching the job profile will be considered.