Job Description
We are seeking a dynamic individual to join our team, responsible for providing exceptional service and support to our Japanese clientele. The ideal candidate will have a strong background in tourism and possess excellent communication skills.
Key Responsibilities
- Communicating effectively with Japanese travel agents.
- Training and supervising other staff members to ensure optimal performance.
- Controlling and managing staff schedules and training programs.
- Overseeing tour planning, sales, and operational duties.
- Handling reservations and managing quotations for tours.
- Providing information to Japanese clients at the information/help desk and over the phone.
- Offering emergency services for Japanese clients, such as attending hospitals and assisting with lost baggage claims.
Qualifications
Applicants must have a minimum of 5 years' experience in the tourism industry.
Application Process
Interested candidates are invited to apply online using the form below. Please note that only applications matching the job profile will be considered.
Work locationGrindelwald, Switzerland