Job ID: REQ-10084128
Date Posted: August 26, 2026
Location: Basel, Switzerland
Relocation Support: This role is based in Basel, Switzerland. This is a hybrid working role with an expectation of 12 days per month in the office.
Summary
Join us as the Global Clinical Operations AI Program Associate Director, where you will help shape how AI creates measurable impact across Clinical Operations. You will drive the delivery of GCO's AI portfolio, translating innovative ideas into scalable and compliant solutions that enhance team efficiencies. Collaborating with leaders across Clinical Operations, Development AI, Data, Digital and Information Technology, you will lead program execution, support adoption, and accelerate the transformation to an AI-enabled organization. This is a unique opportunity to blend clinical operations expertise, change leadership, and innovation delivery to translate AI concepts into real-world impact.
Key Responsibilities
- Oversee planning, execution, delivery, and reporting across the Global Clinical Operations AI portfolio.
- Monitor portfolio progress, dependencies, risks, and milestones to support effective decision-making.
- Deliver portfolio reporting and insights using standardized key performance indicators and metrics.
- Partner with Product Owners and Platform Leads to maintain an integrated AI roadmap and solution landscape.
- Coordinate governance activities including intake, prioritization, risk assessment, compliance alignment, and approvals.
- Support the adoption of self-service, low-code, and productivity-focused AI solutions across Clinical Operations.
- Lead change management, communications, training, and launch readiness activities for AI initiatives.
- Apply consistent program management practices, including value tracking, quality assurance, and benefits realization.
Essential Requirements
- Bachelor's degree in Computer Science, Engineering, Life Sciences, or a related discipline, or equivalent relevant business experience. A postgraduate qualification in a relevant discipline would be beneficial.
- Significant experience in program management, project management, digital delivery, or business transformation within complex global organizations.
- Proven ability to coordinate multiple workstreams and drive delivery across cross-functional initiatives.
- Strong understanding of Clinical Operations or the ability to rapidly develop expertise in the clinical trial environment.
- Experience delivering innovation, transformation, or technology-enabled change that resulted in measurable business outcomes.
- Ability to build trusted partnerships and influence stakeholders across technical, operational, and compliance functions.
- Experience supporting digital or AI initiatives, including solution deployment, adoption, or process automation.
- Experience working within regulated environments and applying compliance requirements to operational delivery.
- Excellent communication, change management, and facilitation skills, with the ability to drive adoption of new ways of working.
Desirable Requirements
- Demonstrated personal use of AI beyond basic productivity applications, including experimentation with emerging tools or solutions.
- Experience supporting technology adoption, change, or process improvement within Clinical Operations or a related healthcare environment.
Why Consider This Opportunity
This role offers a chance to influence how AI is adopted across Global Clinical Operations, working at the intersection of innovation, transformation, and delivery. You will partner with leaders throughout the organization to turn AI opportunities into practical solutions that enhance productivity, support compliant operations, and accelerate the journey toward an AI-enabled Clinical Operations organization.
Rewards
At Novartis, we are committed to reimagining medicine together and rewarding the individuals who make it possible. The benefits of being part of our team extend well beyond base pay and incentives. We offer a range of competitive benefits designed to support your personal and professional growth, including:
- Insurance plans
- Retirement plans
- Well-being resources
- Global recognition programs
- Flexible and hybrid working options
- A minimum of 14 weeks paid parental leave
Apply Online
To express your interest in this position, apply online using the form below. Please note that only applications matching the job profile will be considered.
Commitment to Diversity and Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment with diverse teams that reflect the patients and communities we serve.
Why Novartis
Helping people with diseases and their families requires more than innovative science; it demands a community of smart, passionate individuals. Join us, collaborate, support, and inspire one another to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?