Front Desk Professional / Receptionist

Job Opportunity: Receptionist

We are seeking a service-oriented Receptionist to join our headquarters in Zug. As one of the first points of contact for clients, visitors, employees, and external partners, you will represent our firm with professionalism and warmth. In this high-visibility role, you will help create a seamless and welcoming front-of-house experience while supporting the smooth day-to-day operations of our office. This position is an excellent fit for someone with prior experience in hospitality who thrives in a dynamic, international environment and takes pride in delivering outstanding service.

Key Responsibilities:

• Welcome clients, visitors, employees, and external service providers in a friendly, professional, and confident manner.
• Manage the switchboard, ensuring incoming calls are handled efficiently and routed to the appropriate internal contacts.
• Support building access control processes, including visitor registration and parking coordination.
• Handle incoming and outgoing mail, including international parcel shipments and occasional customs-related administration.
• Contribute to the continuous improvement of reception-related processes, projects, and service standards.
• Support internal events and other teams in daily operations, with occasional assignments outside regular office hours.
• Perform administrative tasks and light housekeeping duties in the reception area, including monitoring and replenishing materials.

What We Expect:

• At least three years of professional experience, including one year at a hotel reception or in a similar customer-facing role.
• A polished, service-oriented presence with excellent interpersonal skills and the confidence to represent the firm professionally.
• Strong communication skills, with the ability to interact discreetly and respectfully with clients, visitors, colleagues, and external partners.
• A reliable, proactive, flexible, and resilient working style, with the capacity to stay calm and organized in busy or time-sensitive situations.
• A collaborative mindset, combined with the ability to work independently and take ownership of daily responsibilities.
• Strong attention to detail and the ability to manage multiple tasks while maintaining a high standard of service.
• Good MS Office skills and excellent language proficiency in German (min. C1) and English (min. C1); understanding of Swiss German is mandatory.

Apply online using the form below. Please note that only applications matching the job profile will be considered.