Executive Director / Executive Directress

Job ID

REQ-10084734

Date

August 05, 2026

Location

Basel, Switzerland

Available in

English

Summary

#LI-Hybrid

Ready to redefine how content is delivered across one of the world's leading healthcare organizations? As the Executive Director of the Production Hub, you will shape the future of content production, adaptation, modular content operations, and production partnerships. Your leadership will enable high-quality, compliant omnichannel execution across Novartis' priority International markets. Reporting to the Head of Customer Experience & Content International, you will drive the evolution of scalable production capabilities that enhance speed, quality, and business impact. You'll also help advance innovation through digital and Artificial Intelligence-enabled solutions. This role is critical for building and developing high-performing teams, fostering future talent, and acting as a strategic bridge between local markets and International marketing teams. If you are passionate about transforming operating models and influencing senior stakeholders while creating a thriving environment for people and capabilities, this position offers a unique opportunity to shape the future of customer engagement at scale.

About the Role

Key Responsibilities:

• Lead content production and adaptation strategies across International markets to drive business impact.
• Build scalable production models that deliver high-quality, compliant omnichannel customer engagement content.
• Shape and optimize a data-driven content supply chain through standardization, automation, and continuous improvement.
• Drive adoption of modular content frameworks, claims libraries, and reusable content strategies.
• Champion digital innovation and Artificial Intelligence-enabled solutions across content creation and deployment.
• Influence senior stakeholders to align priorities and accelerate execution across global and local teams.
• Develop high-performing teams and strengthen talent pipelines across geographies and disciplines.
• Act as a strategic bridge between markets and International marketing teams to enable execution excellence.

Essential Requirements:

• Advanced degree in Marketing, Communications, Life Sciences, Business Administration, Digital Strategy, or a related field preferred.
• Minimum 7 years of experience in Marketing Content Management within the pharmaceutical industry.
• Minimum 15 years of multifunctional experience in pharmaceutical, healthcare, or other regulated industries.
• Minimum 5 to 10 years of experience across local market and above-country marketing and commercial functions.
• Demonstrated direct leadership experience, including leading large organizations and developing high-performing teams.
• Proven track record in strategic marketing, execution excellence, and large-scale business transformation.
• Deep understanding of content production, content supply chains, omnichannel engagement, content adaptation, and modular content strategies.
• Experience driving digital innovation, automation, and Artificial Intelligence-enabled capabilities within complex global matrix organizations.

Desirable Requirements:

• Large market commercial experience within a pharmaceutical multinational organization.
• Experience developing and implementing best-in-class processes and operating models at scale.

Accessibility and Accommodation

Novartis is dedicated to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or if you would like more detailed information about the essential functions of a position, please send an e-mail to diversity.inclusion_ch@novartis.com. Include the job requisition number in your message along with the nature of your request and your contact information.

Benefits

Read our handbook to discover how we support your personal and professional growth: Novartis Life Handbook.

Expected Annual Base Salary Range for the Role:

CHF 174,300.00 - CHF 323,700.00

The offered base salary is determined based on gender-neutral objectives such as relevant skills, competencies, and experience in accordance with the Novartis pay setting policy and will be reviewed periodically after joining Novartis.

In addition to your base salary, you may be eligible for a performance-based bonus depending on specific performance parameters.

The rewards of being part of our team extend beyond base pay and incentives. We also offer a variety of competitive benefits to help you thrive personally and professionally, including insurance plans, retirement plans, wellbeing resources, and global recognition programs. Flexible and hybrid working options are available where possible, along with a minimum of 14 weeks of paid parental leave.

Additional details regarding long-term equity awards granted at the group level may also be included in your compensation package. Further information will be provided during the application process.

*Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including details of any relevant collective bargaining agreements applicable to your role based on your employment location and Novartis employer entity, will be communicated separately during the application process.*

Commitment to Diversity & Inclusion

Novartis is committed to fostering an outstanding, inclusive work environment and building diverse teams representative of the patients and communities we serve.

Why Novartis

Helping people with disease and their families requires more than innovative science. It takes a community of smart, passionate individuals like you, collaborating, supporting, and inspiring one another to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Apply online using the form below.