Business Process Expert for Master Data of CMO / Business Process Expertess for Master Data of CMO

Business Process Expert for Master Data of CMO

Roche Switzerland bridges the gap between pharmaceuticals and diagnostics, with essential research and development functions located here. We are seeking a Business Process Expert for Master Data of CMO to join our long-term client, F. Hoffmann-La Roche AG in Basel.

Background

The Business Process Expert (BPE) plays a vital role as a bridge between global process standards and local operational execution. This position is embedded within a specific function, such as Site, Manufacturing, or Supply Chain, while working closely with the Global Business Capability Owner (BCO) Center of Excellence. As a change agent, the BPE is tasked with driving process alignment and harmonization at the site level, ensuring local requirements are effectively integrated into global designs while maintaining an end-to-end (E2E) mindset.

Tasks & Responsibilities

Process Design & Alignment

• Act as a change agent to promote global process changes and alignments locally, partnering with Data Content Owners (DCOs) and Master Data Specialists (MDSs) to ensure timely and accurate master data deployments.
• Provide site-specific requirements from the user network to refine global process designs for fit-for-purpose solutions.
• Collaborate with other BPEs, Subject Matter Experts (SMEs), and Super Users to generate ideas across processes and systems.
• Utilize in-depth process knowledge to assist in harmonizing local practices with global standards.

Cross-Functional Orchestration

• Facilitate the resolution of operational bottlenecks and define process enhancements that create measurable business value.

Governance & Adoption

• Champion the implementation and adherence to global process standards and governance frameworks.

System & Operational Support

• Serve as the site expert for both business processes and relevant systems (e.g., SAP S/4 HANA, OMP).
• Support site-specific data analysis, analytics, reporting, and troubleshooting.
• Ensure robust execution of processes aligned with the intended global design.
• Define and manage change requests (I2Rs) during the sustainment phase, acting as the primary interface for users to submit improvement ideas.

Training & Change Management

• Lead the revision, alignment, and retirement of local Standard Operating Procedures (SOPs).
• Contribute to the creation and revision of Global Standard Processes (GSPs) and network SOPs, Work Instructions & Playbooks.
• Oversee the onboarding and training of new team members on site-specific processes and systems.
• Support site-wide information sharing and deployment initiatives during project transitions.

ASPIRE Sustainment Accountabilities

• Support Fit-Gap Assessments.
• Assist in Site Acceptance Testing (SAT) reviews and execution.
• Participate in User Acceptance Testing (UAT).
• Drive Template Sustainment via the Idea-to-Request (I2R) process, prioritizing site-specific requirements within the global backlog.

Must Haves

• Functional Expertise: Strong expertise in relevant business processes (Supply Chain, Technical Operations, or Contract Manufacturing).
• Innovation Mindset: Demonstrates an E2E and innovative mentality with a positive, can-do attitude.
• Change Leadership: Possesses the influence skills necessary to effectively drive change and challenge the status quo.
• Technical & System Proficiency: Hands-on understanding of master data flow across SAP S/4HANA modules (MM, PP, QM, SD) and PLM interfaces.
• Education: BA/BS Degree, preferably in a technical, business, or supply chain field; Master's Degree is a plus.
• Experience: 8+ years in the pharma industry, supply chain management, or manufacturing.
• Certifications: APICS and/or SCOR certification or equivalent relevant experience.
• Language Skills: Proficient in English is a must.

What You Will Be Offered

• An opportunity to work in one of the world’s leading pharmaceutical companies.
• A modern campus featuring ample green spaces and meeting areas.
• Central location in Basel.
• A varied job profile with opportunities for further training through temptraining.
• A dynamic and motivated team environment.

If you are interested, please apply online using the form below. Please note that only applications matching the job profile will be considered.