Join Our Team as a Ticketing & Hospitality Executive
Beyond being a full-service sports marketing agency, TEAM is a trusted advisor. We understand the complexities of growing remarkable properties and the value of long-term collaborations. With more than three decades of experience driving UEFA’s commercial growth, TEAM is evolving to shape the sports industry by applying its proven approach to create, deliver, and nurture value for a broader set of clients.
Based in Lucerne and London, and powered by a diverse team representing over 30 nationalities, our culture is defined by ambition, adaptability, collaboration, and an unwavering commitment to excellence.
Position Overview
Role: Ticketing & Hospitality Executive (fixed-term through June 2027)
The Partner Rights Management team oversees all onsite contractual partner rights, guest programs, and activations such as hospitality, LED artwork, exclusive branding, and onsite partner branding. Together with UEFA and our partners, we develop operational procedures and collaborate with UEFA competence centers to collect onsite information crucial for season and finals planning.
Your Responsibilities
- Support the implementation of hospitality programs:
- Work with UEFA’s commercial partners and production agencies to ensure high standards in delivering contractual rights and hospitality programs.
- Coordinate the implementation of hospitality procedures and concepts for UEFA’s commercial partners.
- Provide onsite support for the UEFA Hospitality team and UEFA’s commercial partners during the UEFA Europa League Final.
- Assist UEFA and commercial partners with ticketing matters:
- Deliver ticket allocations to UEFA’s commercial partners.
- Provide match night operations support, reports, and feedback.
- Coordinate and process ticket invoicing and venue-specific ticket holder requirements.
- Create briefing documents, tutorials, and presentations related to ticketing tools and processes.
- Coordinate with the UEFA Ticketing and Hospitality team: Ensure all ticketing and hospitality information is accurate, updated, and well-presented externally.
- Collaborate within the Partner Rights Management team: Work closely with other departments such as Marketing Partnerships and Media Partnerships to enhance ticketing and hospitality programs.
The Ideal Candidate
You are familiar with the intricacies of planning and attending events, and your ability to manage deadlines and stay organized is exceptional. You possess a strong vision that allows you to understand the larger objectives of commercial partners. Efficient project and time management, alongside the ability to balance and prioritize multiple tasks, are essential skills for you. Moreover, delivering high-quality work while prioritizing client satisfaction is your top priority.
Additionally, you excel in the following areas:
- Adaptability: You are curious, resilient, and open to new methods of working.
- Ambition: You aim high and motivate others to strive for excellence.
- Connection: You appreciate collaboration, inclusion, and long-term partnerships.
- Diligence: You deliver with integrity, accountability, and consistent quality.
- Languages: Fluency in English is required; proficiency in other languages is an advantage.
What We Offer
At TEAM, we aspire to be the best place to develop a career in the sports marketing industry. We foster a community that allows all staff to thrive, prioritize clear communication, and focus on individual development.
- Make a difference: Contribute to the success of UEFA’s Men’s Club Competitions.
- Be inspired: Collaborate with and learn from industry-leading professionals within an open, vibrant culture.
- Continue growing: Benefit from regular and tailored training and coaching programs.
- Work flexibly: Enjoy our hybrid work policy that balances in-office and remote work, including up to 5 weeks of holiday, public holidays, and an end-of-year office closure.
- Get involved: Join TEAM’s Sustainability, DEI, or Social committees; participate in staff-organized sports; engage in volunteering opportunities; and enjoy company events.
- Enjoy extras: Take advantage of a discounted annual gym membership, onboarding support, and commuter benefits.
The position will be based at TEAM’s HQ in Lucerne, Switzerland, and may involve some international travel.
Application Process
Are you ready to create opportunities? With TEAM, you will have the chance to grow your career, connect with like-minded professionals, and make a difference to UEFA’s Men’s Club Competitions.
Apply online using the form below. Only applications matching the job profile will be considered.