About SIRAKS AG
SIRAKS AG is a Swiss company specializing in ready-made food and beverage delivery services, virtual restaurant concepts, and franchising. We collaborate with individuals, legal entities, and ghost kitchens while also providing IT, marketing, training, and certification services.
Operating both in Switzerland and internationally, SIRAKS AG is well-positioned to establish subsidiaries, engage in partnerships, manage real estate, and conduct financing and related business activities that align with our corporate objectives.
Position Overview
We are seeking a proactive and hands-on IT & Operations Manager to bridge the gap between our digital infrastructure and physical kitchen operations. You will be the backbone of our technical ecosystem, ensuring that our AI-assisted systems and cloud platforms seamlessly support our mission of delivering high-quality "new age" food concepts.
Tasks
1. IT, Cloud & Digital Ecosystem
- Maintain and optimize IT infrastructures, cloud-based systems, and digital operations for our virtual brands.
- Support the development and deployment of AI-assisted systems to refine order flow, dispatching, and routing logic.
- Ensure the stability, security, and performance of all digital platforms and internal tools.
- Coordinate system integrations with food delivery platforms to guarantee operational reliability as we scale.
2. Operations Management (Technical & Kitchen)
- Support and manage technical and kitchen-related operational workflows.
- Ensure alignment between digital systems, operations, and food and beverage production.
- Oversee the creation of international food and beverage products and new-age food concepts.
- Identify inefficiencies and implement practical improvements.
3. Digital Marketing, E-Commerce Platforms Management & Support
- Manage digital marketing campaigns across various delivery platforms.
- Coordinate promotions, menu updates, and pricing logic in real-time.
- Oversee website development and management to ensure an efficient digital presence.
Requirements
Candidate Profile
Educational Requirements
Completed a bachelor’s degree from a recognized European university of applied sciences in one of the following or a comparable field:
- Information Technology & Business
- Engineering
- Electronics and Business
- Computer Science
Professional Experience
- Experience in IT management, cloud systems, or digital operations.
- Experience in operations management, particularly in ghost kitchens, including food delivery or logistics environments.
- Understanding of AI and machine learning concepts applied to real-world systems.
- Familiarity with dispatching systems, routing logic, demand forecasting, or optimization workflows.
- Experience with digital marketing platforms or delivery marketplaces is beneficial.
- Expertise in e-commerce website/app design.
- Experience in creating international food and beverage products and new-age food concepts.
Skills & Competencies
- Strong analytical and systems-thinking mindset.
- Ability to bridge AI, technology, and daily kitchen-related operations.
- Practical, solution-oriented working style.
- Strong communication and coordination skills.
- High sense of ownership and responsibility.
Languages
- English: Fluent
- German: Intermediate or higher
Benefits
What We Offer
- A key on-site role in a growing Swiss technology-driven ghost kitchens company.
- Direct involvement in food and beverage production and management, IT, AI-assisted systems, digital marketing, e-commerce design and management, and operational strategy.
- Opportunity to shape data-driven delivery and dispatching processes.
- Competitive salary in line with Swiss market standards.
Apply online using the form below. Only applications matching the job profile will be considered.