Purser / Purseress

About Uniworld

We are a value-driven company committed to social, economic, and environmental responsibility. Specialists in luxury river and off-river travel, we take pride in creating an exceptional guest experience marked by warmth, professionalism, and meticulous attention to detail.

Your Life Onboard

Life onboard is defined by our unwavering commitment to excellence. Unlike larger passenger ships, Uniworld vessels typically accommodate between 100 and 160 guests, fostering meaningful interactions and personalized service.

Our ships cultivate a culture of collaboration, professionalism, and shared purpose. We support one another, welcome fresh ideas, and prioritize efficiency, always keeping our mission at the heart of every endeavor.

Life on the river embodies our passion for hospitality and travel. Together, we create memorable guest experiences through genuine care, warmth, and elegance.

Our diverse teams are the cornerstone of our success, united by respect, accountability, and pride. We view travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and a positive global impact. With adaptability, integrity, and a dedication to excellence, we inspire each other to dream bigger, achieve more, and grow together.

Your Profile

Curious and forward-thinking, you embrace innovation and work collaboratively across diverse teams, naturally embodying openness and teamwork.

Hospitality is at your core; warm, attentive, and professionally presented, you prioritize the well-being of others and approach every task with a positive, proactive attitude.

In all your endeavors, you focus on quality and align your daily work with our broader company goals, contributing to shared success.

Your Responsibilities

• Provide warm, professional service, anticipating guest needs and personalizing interactions.
• Coordinate concierge services and report arranged services in the Hotel Manager’s Cruise Report.
• Manage guest requests or complaints, escalating to the Hotel Manager as necessary.
• Oversee Front Office operations including check-in/out, billing, cashier duties, currency exchange, record keeping, and excursion bookings.
• Manage onboard money flow, including the safe, daily cashier responsibilities, deposits, and compliance with GRC rules.
• Handle cruise and monthly closing tasks such as invoicing, credit card settlements, cash books, and financial reports.
• Control delivery notes for all onboard supplies.
• Manage IT and payment equipment responsibly, reporting technical issues promptly.

Specific Requirements

• Supervise, train, and appraise Front Office employees; ensure efficient workflows and compliance with working hour regulations.
• Act as the Hotel Manager during absences or holiday rotations, providing directives to officers/crew as needed.
• Support the Hotel Manager in maintaining GRC administrative and hospitality standards.
• Maintain impeccable cleanliness at the Front Desk and other hospitality areas.
• Participate in daily briefings, end/start-of-season preparations, and supply loading.
• Adhere to working hour regulations and attend trainings and safety drills.
• Possess excellent computer and IT skills.
• Actively engage in assigned learning activities, training sessions, and mandatory safety or emergency drills.
• Demonstrate strong proficiency in English, both spoken and written; additional languages such as German, French, Portuguese, or Italian are advantageous.

Your Future with Uniworld

You will join a collaborative workplace where ideas are valued, and responsibility is shared from the outset. Our ships travel across Europe, providing you with opportunities to explore and grow through international exposure and cross-functional teamwork.

We offer competitive employment conditions, a modern work environment, and a team culture built on respect and trust. More importantly, you will be part of a company where your contributions have a tangible impact on our business, our guests, and our mutual commitment to sustainable travel.

Apply online using the form below. Only applications matching the job profile will be considered.

Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome both internal and external candidates. The position is based on our European ships.