R&D Operations Technician / R&D Operations Technicianess

R&D Operations Technician - Contract - Acton, MA

Are you a hands-on problem solver who takes pride in ensuring that critical R&D operations run smoothly behind the scenes? Proclinical is seeking an R&D Operations Technician to support our R&D teams by managing and preparing essential devices, equipment, and materials.

Primary Responsibilities

This position is responsible for:

• Maintaining reliable service and asset records.
• Coordinating equipment readiness.
• Providing a safe, organized, and trusted support experience.
• Independently owning standard work with moderate supervision.
• Ensuring complete records, timely communication, routine problem resolution, and follow-through.

Skills & Requirements

We are looking for candidates with the following qualifications:

• High school diploma or equivalent with at least four years of relevant experience, or an associate degree or technical education with at least two years of relevant experience.
• Experience supporting R&D, engineering, technical support, asset management, inventory, laboratory, or service operations.
• Relevant training in safety, quality, technical support, Lean, Six Sigma, or continuous improvement.
• Ability to work in various environments including offices, laboratories, stockrooms, staging areas, and equipment storage locations.
• Capacity to lift and safely handle at least 30 pounds, with reasonable accommodation where applicable.
• Onsite presence and travel may be required based on site and business needs.

Key Responsibilities

The R&D Operations Technician will:

• Fulfill equipment, device, material transfer, return, and related support requests through approved channels.
• Prepare, inspect, configure, stage, deploy, recover, transfer, and return devices and equipment following approved procedures.
• Maintain accurate asset, inventory, assignment, location, ownership, condition, and lifecycle records in approved business systems.
• Receive shipments, verify contents, apply required labels or asset tags, store materials in designated locations, and document custody and disposition.
• Maintain organized stockrooms, staging areas, controlled distribution points, and shared equipment locations using 5S principles.
• Support routine inventories, reconciliations, asset audits, and discrepancy investigations.
• Perform basic troubleshooting, configuration checks, reset validation, and escalate issues to the appropriate partner team.
• Coordinate repair, replacement, calibration, preventive maintenance, or specialized support with authorized teams or service providers.
• Create and maintain clear how-to guides, process instructions, troubleshooting information, and knowledge resources.
• Consult with supported teams and recommend alternatives when requested devices or equipment are unavailable.
• Own standard work from intake through completion, resolving common issues using established procedures.
• Create or update basic documentation for recurring tasks.

Compensation

The hourly rate for this position ranges from $30 to $38.

If you are interested in this exciting opportunity, please apply online using the form below. Only applications matching the job profile will be considered.

Proclinical is a leading life sciences recruiter, focused on connecting exceptional professionals with top-tier positions worldwide. Proclinical operates as an Employment Agency in relation to this vacancy.

Your interest is confirmed by submitting your application, and you agree to our privacy policy, which details how we process and safeguard your personal data: Privacy Policy.