AI Learning Experience Designer / AI Learning Experience Designeress

Basic Information

Business Line: Technology & Transformation

City: Basel, Geneva, Zurich

Experience Level: Experienced

Working Time Percentage: 80% - 100%

Date Published: 02-Dec-2025

Req #: 21020

Job Description

Location: Zurich, Geneva, Basel (Flexible/Hybrid options available)

Work Pattern Percentage: 80-100%

Shape the Future of Switzerland's Workforce Transformation!

At Deloitte Human Capital, our vision is to lead in creating lasting value by redefining how organizations engage, develop, and empower their people. We combine deep industry insight with robust capabilities and proven methodologies to assess, design, implement, and optimize innovative workforce solutions. Our people-centric advisory and execution services drive meaningful change for some of the most influential organizations in Switzerland.

How You Can Make an Impact

We are seeking a professional with strong expertise in AI learning development to join our team in Geneva, Basel, or Zurich. Your primary focus will be designing, developing, and delivering AI learning programs that enable clients to harness AI technologies effectively. Experience in change management and communications is a valuable plus but not essential.

• Design and develop tailored AI learning content and programs aligned with client business objectives.
• Design and deliver workshops, training sessions, and digital learning modules in English and French.
• Collaborate with AI specialists, business leaders, and HR teams to create engaging, practical learning experiences for diverse audiences.
• Support client capability building by embedding AI knowledge and skills across organizations, aligned with their AI maturity and transformation goals.
• Support the design of experiential learning formats such as solution sprints, hackathons, and simulations to accelerate hands-on adoption.
• Translate complex AI concepts into accessible learning for both technical and non-technical stakeholders.
• Contribute to change and communication strategies to enhance learning adoption and support broader transformation initiatives.
• Evaluate learning effectiveness using analytics and continuously improve content, formats, and delivery methods.
• Collaborate with data teams to align learning with real-world AI workflows and enterprise architecture. Assist in proposal development and client engagements to grow the AI learning practice and shape strategic offerings.

Who We Are Looking For

To be successful in this role, you should have:

• Proven experience in learning development focused on AI.
• Solid understanding of AI concepts and their practical business applications.
• Strong instructional design and facilitation skills.
• Ability to work collaboratively with diverse teams and influence stakeholders.
• Ability to translate complex AI concepts into accessible learning for non-technical audiences.
• Experience designing experiential learning formats (e.g., solution sprints, hackathons, simulations).
• Knowledge of adult learning theory and digital pedagogy.
• Ability to assess organizational AI maturity and tailor learning accordingly.
• Track record of driving measurable learning outcomes (e.g., adoption, retention, capability uplift).
• Experience or interest in change management and communications.
• Fluency in English is essential; proficiency in either French or German is a plus.

Nice to Have:

• Experience with AI Factory models or enterprise AI delivery frameworks.
• Hands-on familiarity with AI tools and platforms (e.g., Azure ML, TensorFlow, Hugging Face, LangChain).
• Understanding of Machine Learning Operations (MLOps) and data pipelines.
• Experience with learning analytics and adaptive learning platforms.

Your Team

Join Deloitte Human Capital at an exciting time as we expand our dynamic team that sits at the crossroads of Deloitte's business consultancy and people transformation expertise. Backed by a powerful global network and access to specialists across diverse industries and disciplines.

Careers at Deloitte. Choose Your Impact.

At Deloitte, your ideas create impact and spark meaningful change for our clients, people, and society. Your unique expertise, background, and perspective help us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energizes you. At Deloitte, you can choose your impact.

In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With close to 3,000 employees at six locations, we serve companies and organizations of all sizes across all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self, and where you will never stop growing. You will benefit from flexible and hybrid working conditions, well-being and parental programs, as well as many opportunities to connect, collaborate, and learn.

Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Apply online using the form below.

How to Apply

We look forward to hearing from you! Only applications matching the job profile will be considered.

If you have any questions, please contact Sophia at talent@deloitte.ch.

*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age, or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don't hold yourself back - apply today.

We do not accept applications from recruitment agencies for this position.

Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.