Head of Digital Product / Head of Digital Product

Join Our Team at On

At On, we ignite the human spirit through movement. Inspired by athletes and driven by Swiss engineering, we create performance footwear and apparel loved by millions in over 60 countries. Our direct-to-consumer experience, particularly within our retail stores, is a vital representation of our brand, allowing our community to physically engage with the innovation and design that drives us.

Position: Head of Product, Retail Experience

We are seeking a Head of Product, Retail Experience to join our team in Zurich. This unique role is ideal for a leader who excels at the intersection of creative technology and flawless execution. You will serve as the essential bridge between our Brand Design and Retail teams’ ambitious concepts and the premium experiences we deliver in our stores worldwide. If you are a master of turning "what if" into "here's how," this role may be the perfect fit for you.

Your Mission

• Partner with our Brand Design and Retail leaders to understand their strategic vision for the future of On’s retail environment.
• Translate creative concepts into a tangible product roadmap.
• Act as the central nervous system for retail experience, orchestrating a diverse group of internal and external partners to deliver seamless, scalable, and on-brand technological solutions.
• Ensure every element, from interactive hardware to underlying software, meets the high standards of Swiss engineering and design that define On.

Your Responsibilities

• Vision Translation & Product Definition: Collaborate with stakeholding teams to translate creative briefs and define detailed product requirements, technical specifications, and success metrics for in-store technology and experience initiatives.
• Feasibility & Solution Design: Own the discovery process for new concepts—research and partner with vendors, assess technical feasibility, and present viable, brand-aligned solutions.
• End-to-End Delivery: Manage the product lifecycle for our portfolio of in-store experience technologies, guiding projects from initial prototyping to pilot testing, global deployment, and ongoing optimization.
• Cross-Functional Orchestration: Serve as a crucial link between Brand Design, Engineering, IT, Store Operations, Store Design, and our global Commercial teams, ensuring clear communication, alignment, and accountability across all workstreams.
• Technical & Vendor Management: Proactively scout, vet, and manage relationships with leading technology partners and suppliers, ensuring delivery of unique, high-quality hardware and software solutions.

Your Story

• 8+ years of experience in product management, technical program management, or a related role, with a proven track record of delivering complex projects involving hardware and software in global physical environments.
• Strong technical acumen with the ability to lead in-depth discussions on everything from APIs and network infrastructure to hardware engineering and manufacturing processes.
• Innate design and brand sensibility, with a keen attention to detail and an instinct for premium quality in execution.
• A resourceful problem-solver energized by ambiguity and novel challenges, committed to researching and collaborating until a clear path forward is identified.
• Exceptional stakeholder management skills, with the ability to translate ambitious creative ideas into concrete technical and operational plans that diverse teams can rally behind.
• A passion for retail, appreciating the role physical retail plays in building community and brand loyalty while understanding the operational realities of a global store fleet.

Meet the Team

You will be part of the Digital Product organization, responsible for developing and maintaining our customer-facing digital experiences for e-commerce. Collaborating closely with cross-functional teams—including engineering, content production, UX/UI design, CRM, and user research—you will build and optimize a platform that supports effective internal workflows and delivers a premium experience. Our product managers embody consistent innovation through their passion and collaborative contributions.

What We Offer

On is committed to growth and progress, offering an environment designed to equip individuals with the tools to develop holistically—multifaceted physical and mental well-being is part of our core philosophy. Our distinctive approach blends a supportive, team-oriented atmosphere with access to personal self-care, empowering each individual to live with purpose.

Apply online using the form below. Only applications matching the job profile will be considered.

On is an Equal Opportunity Employer. We are dedicated to creating a work environment that is fair and inclusive, where recruitment, advancement, and retention decisions are free from discrimination.