Delivery Manager / Delivery Manageress

Job Opportunity: Delivery Manager

We are seeking a skilled Delivery Manager to join our dynamic team in Geneva, Switzerland, in a hybrid working mode. In this pivotal role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with project scope, timelines, and quality standards. You will be instrumental in establishing trust-based client relationships, driving delivery excellence, and enabling AI-driven practices throughout the software development lifecycle. This role offers an exciting opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities

• Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget, and timelines.
• Implement delivery governance, pacing, and reporting for transparency and continuous improvement.
• Utilize data-driven management using key performance indicators, dashboards, and operational metrics.
• Lead AI adoption and enablement to enhance productivity in delivery processes.
• Build and maintain trust-based relationships with client stakeholders as the main point of contact.
• Manage risks, changes, and escalations to ensure predictable delivery.
• Oversee financial aspects of delivery, including forecasting, margin control, and cost efficiency.
• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence.
• Drive effective staffing, onboarding, coaching, and performance management within delivery teams.
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives.

Requirements

• Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services.
• Strong background in managing complex projects and client stakeholder relationships.
• Experience governing delivery under MSAs and SOWs, including scope and change management.
• Understanding of technology-related legal concepts such as data privacy and delivery obligations.
• Technical exposure to enterprise environments, ERP platforms, and cloud ecosystems such as Azure, AWS, or GCP, as well as system integrations.
• Practical knowledge of the software development lifecycle, with experience in both Agile and Waterfall methodologies.
• Hands-on experience using AI tools such as coding assistants, agentic frameworks, and large language model APIs.
• Ability to demonstrate AI adoption in real delivery work.
• Capability to identify and quantify AI use cases and articulate value to both technical and business stakeholders.
• Strong communication and stakeholder management skills, with professional fluency in English and French.

Nice to Have

• Familiarity with the Geneva and Romandie business environment and local client expectations.
• Experience in governance or engineering transformation using generative AI techniques.
• Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs).

Apply online using the form below. Please note that only applications matching the job profile will be considered.