Customer Service Administrator / Customer Service Administratoress

univativ Schweiz - May 23, 2026

Job Opportunity: Administrative Support in Customer Service Management

Our client in the telecom industry offers simple and reliable mobile and internet services with excellent coverage across Switzerland, providing easy-to-use plans for everyday needs.

Job Description

The successful candidate will be responsible for:

  • Providing administrative support within Customer Service Management.
  • Managing and updating customer contracts and data.
  • Working primarily with Excel and internal systems.
  • Supporting order processing and administrative tasks in SAP.
  • Maintaining accurate customer and contract information.

Qualifications

The ideal candidate should possess:

  • A commercial background with approximately 3 years of professional experience.
  • Strong proficiency in Excel.
  • Knowledge of SAP is a plus.
  • Experience in the telecom sector is advantageous.
  • A structured, reliable, and customer-oriented approach.
  • Fluency in English and French; knowledge of German is a benefit.

Working Conditions

We offer a flexible working environment that accommodates both office and remote work. You will benefit from:

  • Good team collaboration with supportive colleagues and clear communication.
  • Opportunities to learn and develop new skills in a dynamic industry.
  • A stable employer with a strong market presence in Switzerland.
  • Access to modern tools and systems that enhance daily work.

To join our team, apply online using the form below. Please note that only applications matching the job profile will be considered.

Location : Zürich
Country : Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

Only pdf, Word, or OpenOffice file. Maximum file size: 3 MB.