Job opportunity

Claims Manager / Claims Manageress

Philip Jung Consulting Zürich February 1, 2026

Claims Manager

For our client, an innovative insurance coverholder specializing in Energy and Property, we are seeking a highly skilled and motivated Claims Manager.

Key Responsibilities

The Claims Manager will be responsible for a variety of tasks, including:

  • Receipt and acknowledgement of notifications
  • Claims management, including market participation, communication with loss adjusters, assessment of information provided by loss adjusters and experts, reserve setting, and settlement agreement
  • Liaison with the underwriting team regarding underwriting and feedback from claims experience
  • Preparation of monthly bordereaux and submission to Underwriters
  • Distribution of claims funds to insureds (generally via brokers)
  • Liaison with supporting Underwriters in respect of large claims

Additional Responsibilities

In addition to regular claims management tasks, the Claims Manager will also handle ad-hoc tasks such as:

  • Presentations to existing and potential supporting capacity providers
  • Responding to specific queries from carriers and brokers
  • Preparation for and participation in Underwriter-instructed audits
  • Participation in the development, implementation, and maintenance of a new Information Management System

Team Environment

As a smaller organization, our client expects each team member to be flexible in taking on tasks outside their primary employment area, as long as capacity allows.

Qualifications

The ideal candidate for the Claims Manager role should possess the following skills and qualifications:

  • Approximately 5 years of claims management experience in a technical field
  • Proficiency in Office tools (Excel, Word, PowerPoint)
  • Strong attention to detail
  • Team goal-oriented mentality
  • Effective communication skills and willingness to engage
  • Fluency in English, both written and spoken, with German as a plus. Candidates should be able to comprehend and assess sometimes linguistically demanding loss adjuster and technical reports, and to articulate our client's position both orally and in writing, particularly regarding coverage.

Apply online using the form below. Please note that only applications matching the job profile will be considered.

Work locationZürich, Switzerland

Application Form

Please enter your information in the following form and attach your resume (CV)

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