Vice President of Operations, Wealth Management, Rolling Review (Male / Female)

YOUR IMPACT

Are you a seasoned leader looking to drive significant impact and shape the future of KYC operations? Are you a motivated, detail-oriented, and delivery-focused individual with a proven track record in operational excellence, risk management, and process automation? If the answer to these questions is “yes” and you want to be in a role that provides you with a strategic front-to-back opportunity to influence how a bank operates while leading an exceptionally high-performing team, then joining PWM Operations in Zurich to lead our Rolling Review team could be the pivotal role for you.

You will be instrumental in ensuring the accuracy and regulatory compliance of client KYC refreshes, while also playing a key role in driving automation initiatives and presenting strategic insights to senior stakeholders. This fast-paced and stimulating role will provide you with invaluable new experiences as you work closely with Private Wealth Management Sales, Legal, Compliance, Technology, Finance & Global Operations, and critically, Financial Crime Compliance and Engineering.

OUR IMPACT

Operations is a dynamic and multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and reputation. For every client, ensuring their KYC is accurately refreshed and compliant is paramount. It is Operations that develops the processes and controls to maintain regulatory standards and client trust.

PWM Operations in Zurich directly supports all the PWM clients of GSBZ Bank AG (Switzerland), working closely with local PWM Business teams based in Zurich and Geneva as well as other PWM teams globally. As part of PWM Operations in Zurich, you will lead a tight-knit, high-performing team in Switzerland, contributing significantly to PWM Operations globally, particularly in the critical area of KYC Rolling Review.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Leading and mentoring a high-performing team while fostering a culture of excellence and continuous improvement within the Rolling Review function.
• Driving strategic change in KYC and Rolling Review functions with a distinct focus on client experience, from both Swiss and global perspectives.
• Acting as a subject matter expert and strategic leader in KYC Rolling Review processes, ensuring accuracy and compliance with regulatory standards for clients of PWM in Switzerland.
• Leveraging your excellent communication skills and networks to partner effectively with PWM Business, Legal, Compliance, Technology, Financial Crime Compliance, Engineering, and Global Operations, providing optimal client solutions.
• Driving operational process automation initiatives with Engineering to enhance efficiency, control, and scalability within the Rolling Review function.
• Applying your expert risk and control mindset by critically reviewing operational processes to mitigate risk, strengthen the control environment, and ensure KYC refreshes are accurate and compliant.
• Representing your team and areas of expertise by presenting strategic insights and operational updates to senior audiences and global stakeholders.
• Thinking outside of the box – we value your ideas and expect significant contributions to enhancing current processes performed by both the Zurich team and PWM Operations globally.

SKILLS & EXPERIENCE WE’RE LOOKING FOR

• Bachelor’s degree with a minimum of 8+ years of experience in financial services, particularly within banking operations and KYC functions.
• Prior experience in a Sales role is strongly preferred with a proven record of driving client experience strategy.
• Prior experience in Onboarding and Rolling Review functions is strongly preferred, ideally from both Front and Middle Office roles.
• Proven leadership experience, including successfully leading and developing teams.
• Exceptional analytical skills, advanced problem-solving ability, and a robust control mentality paired with meticulous attention to detail.
• Demonstrated track record in operational process automation and effective risk management.
• Aptitude for building strong relationships and extensive experience in communicating complex issues and presenting strategic information to a wide array of internal partners.
• Highly self-motivated and proactive team player who takes ownership and acts as a change agent to improve processes.
• Superior organizational skills and the ability to effectively manage competing priorities in a fast-paced, high-pressure environment.
• Excellent English language written and verbal skills.

APPLICATION PROCESS

Apply online using the form below. Please note that only applications matching the job profile will be considered.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm, headquartered in New York and maintaining offices around the world.

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