Job Title: Sales Associate
The Sales Associate (SA) reports directly to the Store Manager (SM), Deputy Store Manager (DSM), or Assistant Store Manager (ASM) for all operational activities. Acting as a Brand Ambassador, the SA ensures that customers' needs are consistently exceeded. They play a vital role in achieving store goals, productivity, and service by utilizing their selling skills and service training.
Sales Management - Boost Sales Performance
- Contributes to achieving sales targets by converting walk-in traffic into clients and creating excitement around the product.
- Supports customer service by delivering detailed information about product features, pricing, and after-sales services.
- Engages with customers to assist and ensure satisfaction by building their confidence, proactively offering suggestions, and sharing product knowledge.
Setting the Scene for the Brand
- Possesses a strong understanding of the brand, its values, and their influence on customer experience.
- Maintains an orderly and welcoming sales floor at all times.
- Assists with visual merchandising implementation, ensuring a visually appealing environment.
Leading & Organizing the Store
- Assists with inventory management, including receiving and checking in new stock.
- Handles repairs, such as changing straps and batteries.
- Manages cash register operations and settlements.
- Understands store systems to effectively handle transactions, inventory, and daily business needs.
- Balances time efficiently between customer service and operational duties.
Profile
We are seeking a passionate and experienced multi-lingual Sales Associate who thrives in a dynamic, international work environment, demonstrating flexibility, resilience, and autonomy. You will join our international team to provide exceptional customer service, drive sales, and contribute to the overall success of our Swatch Stores. Become one of our proud Sales Associates, representing the brand by showcasing strong customer engagement and product knowledge.
Professional Requirements
- Education: High school diploma or equivalent; college degree preferred.
- Experience: Previous experience in retail or sales, preferably with fast-moving goods or in the watch industry.
- Skills (mandatory):
- Effective communication with customers, team members, and management;
- Good interpersonal skills;
- Strong sales and negotiation abilities;
- Capability to understand and present technical details;
- Proficiency in using POS systems and handling transactions.
- Personal Attributes: High energy and enthusiasm; positive and innovative; motivated by a continuous improvement mindset; professional appearance and demeanor; ability to work flexible hours, including weekends and holidays.
Benefits - What’s in it for You?
- Work within an international, diverse, and dynamic team.
- Be at the forefront of innovation in the watch industry.
- Enjoy a personnel discount on a large selection of Swatch Group products (40%).
- Strong performance can lead to open-ended contracts based on business needs.
- Access to development and training opportunities.
- Contribution towards health insurance costs.
Languages
- Excellent knowledge of German.
- Excellent knowledge of English.
- Any other language is an asset.
Apply online using the form below. Please note that only applications matching the job profile will be considered.