Technical Service Specialist - Gearless Mill Drive / Technical Service Specialistess - Gearless Mill Drive

Join ABB: Drive Sustainable Transformation

At ABB, we empower industries to become more efficient and sustainable. Progress is not just an option; it’s a given—for you, your team, and the world. As a global leader, we provide everything you need to drive this transformation. The journey may not always be easy—real growth requires courage. But at ABB, you won’t take that journey alone. We run what runs the world.

Position Overview

This position reports to the Engineering Manager.

Your Role and Responsibilities

In this role, you will ensure the effective delivery of the Service portfolio in accordance with ABB's standard processes and safety guidelines, while maintaining high customer satisfaction. Your daily tasks will encompass:

• Providing technical support and problem-solving through remote or on-site service, including installation and commissioning, maintenance, repairs, troubleshooting, back-office engineering, and consulting.
• Investigating customer needs through professional consulting, managing customer relationships, and maintaining regular contact with key clients.
• Acting as a 24/7 support line for one week approximately every two months, depending on availability.
• Proactively recommending product and quality improvements and communicating these within the ABB organization.
• Delivering technical consulting on service solutions to both management and customers.

This role includes on-site assignments up to 40% of the time and contributes to the global Business Line GMD (Gearless Mill Drive), collaborating with key stakeholders including customers and internal service teams.

Qualifications for the Role

• A bachelor's or master's degree in electrical engineering or a related field.
• Proven experience as an electrical engineer, product specialist, or in a similar technical role, preferably within the power electronics sector.
• A collaborative, solution-focused approach with effective communication and relationship-building skills.
• Excellent interpersonal skills that enable seamless collaboration across departments and with customers.
• Strong attention to detail, ensuring product conformity, accurate technical documentation, and adherence to quality standards.
• Fluency in English is required; proficiency in other languages such as Spanish is a plus.

More About Us

At ABB, we recognize the importance of sustainable mining and its impact on modern life. From cellphones to electric vehicles, nearly every aspect of our daily existence relies on the ores extracted from the earth. With the demand for minerals escalating, making mining safer and more productive is more crucial than ever. ABB’s GMD is the most powerful mill drive system available for semi-autogenous (SAG), ball, and autogenous (AG) mills, designed to offer the highest throughput, reliability, and availability for your processing plant.

How to Apply

If you're ready to take on this exciting opportunity, apply online using the form below. Please note that only applications matching the job profile will be considered.

The recruitment process is led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd.

We value individuals from diverse backgrounds. Could this be the next chapter in your story? Learn more about us at www.abb.com and discover the impact our industrial solutions have around the globe.