Technical Key Account Manager / Technical Key Account Manageress

Join Our Team at Datwyler

In billions of syringes and in every second car worldwide, Datwyler components make a significant contribution to the safety of patients and drivers. This high-tech company specializes in high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites across four continents and sales in more than 100 countries, Datwyler, headquartered in Switzerland, generates annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler. We treat each other with respect, trust, and appreciation, and our strong roots and values have been well established over our 100-year corporate history. We invite you to become a part of our exceptional team as a...

Technical Key Account Manager (f/m/d)

Food & Beverage

We are seeking an agile and innovative individual with a passion for technology, customer success, and sustainable business growth. In this role, you will lead technical project management activities, build long-term customer relationships, provide strategic support, and drive initiatives that enhance sales while ensuring the successful implementation of projects.

Key Responsibilities

• Technical consulting in the customer's product (pre-)development process
• Acquiring new orders through technical engagement with customers
• Supporting inquiries and clarifying technical specifications with customers
• Independently implementing projects and coordinating internal and external resources (suppliers) to ensure project success
• Clarifying technical customer requirements
• Channeling essential technical information and innovations from the market into the organization
• Leading weekly interdisciplinary coordination meetings with production planning
• Serving as the primary contact for customers regarding project planning and execution
• Supporting the Head of Sales in commercial discussions with customers
• Preparing regular customer reports
• Ensuring compliance with contractual agreements
• Identifying and developing new opportunities/services to improve profitability
• Navigating future-oriented coordination of customer needs and requirements

What We're Looking For

• Solid foundation through formal training with proven expertise in project management and a profound technical understanding
• Strong communication skills and a sensitive approach when dealing with customers and strategic partners
• Experience in sensitive commercial negotiations
• Familiarity with manufacturing processes in the food and beverage sector
• An agile, innovative, analytical mindset and a systematic working method to develop customized solutions
• Assertiveness, a strong team spirit, and exceptional service orientation
• Fluency in English and German (both minimum C2); French is an advantage

What We Offer

• Competitive salary
• Flexible working hours and hybrid work options (where applicable)
• Strong support for professional development and further education (including financial contributions)
• At least 5 weeks of vacation plus additional days based on age, and the option to purchase extra leave
• Above-average pension fund with higher employer contributions
• Comprehensive health and wellbeing program (checks, training, activities)
• Attractive employee discounts and partner benefits
• Free parking
• Company events and a collaborative, people-oriented culture

Apply online using the form below. Only applications matching the job profile will be considered.

Contact Information

Julia Mathis (HR Business Partner) and the recruiting team look forward to getting to know you. For further questions, feel free to reach out via email at julia.mathis@datwyler.com or by phone at +41 41 875 12 83.

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based on an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be Yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization, and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all your creativity and ideas.

Visit us at www.datwyler.com