Technical Key Account Manager / Technical Key Account Manageress

Join Our Team at Datwyler

In billions of syringes and in every second car worldwide, Datwyler components play a vital role in ensuring the safety of patients and drivers. As a high-tech company, we specialize in high-quality, system-critical elastomer components and have established leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry, and food & beverage. With over 25 production sites across four continents and sales in more than 100 countries, our company, headquartered in Switzerland, generates annual sales exceeding CHF 1,000 million.

Our employees are the heart of Datwyler, and we foster an environment of respect, trust, and appreciation. With a proud 100-year corporate history, we are guided by strong roots and values. We invite you to become part of our great team as a...

Technical Key Account Manager (f/m/d)

Food & Beverage

We are seeking an agile and innovative individual with a passion for technology, customer success, and sustainable business growth. In this role, you will lead technical project management activities, build long-term customer relationships, provide strategic support, and drive initiatives that enhance sales while ensuring the successful implementation of projects.

Key Responsibilities

• Technical consulting in the customer's product (pre-)development process
• Acquisition of new orders through technical engagement with customers
• Support with inquiries and clarification of technical specifications
• Independent implementation of projects and coordination of internal & external resources (suppliers) to ensure project success
• Clarification of technical customer requirements
• Channelling essential technical information and innovations from the market into the organization
• Leading weekly interdisciplinary coordination meetings with production planning
• Primary point of contact for customers regarding project planning and execution
• Supporting the Head of Sales in commercial discussions with customers
• Regular customer reporting
• Ensuring compliance with contractual agreements
• Identifying and developing new opportunities/services to enhance profitability
• Future-oriented coordination of customer needs and requirements

What We're Looking For

• Solid foundation through formal training with proven expertise in project management and in-depth technical understanding
• Strong communication skills and a sensitive approach to dealing with customers and strategic partners
• Experience in sensitive commercial negotiations
• Experience in manufacturing processes within the food and beverage sector
• Agile, innovative, and analytical mindset with a systematic approach to developing customized solutions
• Assertiveness, strong team spirit, and exceptional service orientation
• Fluency in English and German (minimum C2); knowledge of French is an advantage

What We Offer

• Competitive salary
• Flexible working hours and hybrid work options (where applicable)
• Strong support for professional development and further education (including financial contributions)
• At least 5 weeks of vacation plus additional days based on age and the option to purchase extra leave
• Above-average pension fund with higher employer contributions
• Comprehensive health & wellbeing program (checks, training, activities)
• Attractive employee discounts and partner benefits
• Free parking
• Company events and a collaborative, people-oriented culture

Apply online using the form below.

Contact Us

Julia Mathis (HR Business Partner) and the recruiting team look forward to getting to know you. For any further questions, feel free to reach out via email at julia.mathis@datwyler.com or by phone at +41 41 875 12 83.

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be Yourself at Datwyler

We believe that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are enhancing our agility, accelerating digitalization, and promoting sustainability. For motivated and talented employees, we offer exciting development opportunities, training, and assignments in a global environment. With us, you can contribute all your creativity and ideas.

For more information, visit www.datwyler.com.