Technical Consultant / Technical Consultress

Join ABB - Where Progress Meets Innovation

At ABB, we empower industries to become leaner and cleaner. Here, progress is not just an expectation—it’s a commitment to you, your team, and the world. As a global market leader, we provide the resources you need to succeed. Embrace the challenge; growth takes determination. At ABB, you will always have support. Let’s drive forward together!

This Position Reports To:

Senior Engineering Manager

Role Overview

In this role, you will deliver advanced technical support for ABB's medium voltage drives, playing a crucial part in our global service network. Based in Turgi, Switzerland, you will utilize your expertise to optimize and maintain drives used for process control and energy savings. As a technical specialist, you will collaborate with peers across development and service, transforming insights into sustainable improvements. If you are seeking a dynamic and engaging position in a multidisciplinary environment, join us in shaping the future of sustainable energy solutions.

Key Responsibilities

• Manage the resolution of the most complex service cases, including performing in-depth analyses and simulations.
• Provide technical guidance to various support levels and ensure knowledge transfer between the Center of Excellence and the global service network.
• Establish and lead resolution expert teams, ensuring that lessons learned are shared within the organization.
• Contribute to the ongoing development of our business, participating in product improvements in collaboration with quality and engineering teams.
• Demonstrate a willingness to support part of our 24/7 service availability.
• Execute electrical drive system studies using hardware-in-the-loop simulators.

Qualifications

• A Bachelor's degree in Electrical Engineering or a related field, providing a solid technical foundation for this role.
• Strong customer focus with a solution-oriented mindset and the ability to address technical challenges in a structured manner.
• A minimum of 2 years of continuous experience in the service, development, or engineering of medium voltage drives.
• A dedication to creative problem-solving, quality improvement, and a focus on delivering a positive customer experience.
• Proficient communication skills in English; additional language skills are a plus.
• A motivation to learn and innovate within a structured yet dynamic environment, with the adaptability to diverse approaches for enhanced service solutions.

About ABB

ABB System Drives is a global leader in high-power, high-performance drives, drive systems, and packages for industrial processes and large infrastructure applications. With industry-leading technology and global support, we help our customers, partners, and equipment manufacturers improve asset reliability, performance, and energy efficiency in mission-critical applications. Our people and culture are the foundations of our success, and together, we make a difference for our customers every day.

We look forward to receiving your application. Only applications matching the job profile will be considered. Apply online using the form below.

For more information about ABB, we encourage you to explore our website at www.abb.com.

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