About SIRAKS AG
SIRAKS AG is a Swiss company specializing in ready-made food and beverage delivery services, virtual restaurant concepts, and franchising. We collaborate with individuals, legal entities, and ghost kitchens to deliver exceptional culinary experiences. Our offerings also encompass IT, marketing, training, and certification services.
Operating both in Switzerland and internationally, SIRAKS AG holds the potential to establish subsidiaries, engage in partnerships, manage real estate, and undertake financing and related business activities connected to its core objectives.
Position Overview
We are looking for a proactive, hands-on IT & Operations Manager to serve as a vital link between our digital infrastructure and physical kitchen operations. You will play a crucial role in ensuring our AI-assisted systems and cloud platforms effectively support our mission of delivering high-quality "new age" food concepts.
Tasks
- IT, Cloud & Digital Ecosystem
- Maintain and optimize IT infrastructures, cloud-based systems, and digital operations for our virtual brands.
- Support the development and deployment of AI-assisted systems to refine order flow, dispatching, and routing logic.
- Ensure the stability, security, and performance of all digital platforms and internal tools.
- Coordinate system integrations with food delivery platforms to ensure operational reliability as we scale.
- Operations Management (Technical & Kitchen)
- Support and manage technical and kitchen-related operational workflows.
- Ensure alignment between digital systems, operations, and food and beverage production.
- Assist in creating international food and beverage products, along with innovative food concepts.
- Identify inefficiencies and implement practical improvements.
- Digital Marketing, E-Commerce Platforms Management & Support
- Manage digital marketing campaigns across various delivery platforms.
- Coordinate promotions, menu updates, and pricing logic in real-time.
- Oversee website development and management to ensure a robust digital presence.
Requirements
Candidate Profile
Educational Requirements
Completed a bachelor’s degree from a recognized European university of applied sciences in one of the following fields or a comparable discipline:
- Information Technology & Business
- Engineering
- Electronics and Business
- Computer Science
Professional Experience
- Experience in IT management, cloud systems, or digital operations.
- Background in operations management within ghost kitchens, food delivery, or logistics environments.
- Understanding of AI and machine learning concepts applied to real-world systems.
- Familiarity with dispatching systems, routing logic, demand forecasting, or optimization workflows.
- Experience with digital marketing platforms or delivery marketplaces is advantageous.
- Knowledge in E-Commerce website/app design.
- Experience in creating international food and beverage as well as modern food concepts.
Skills & Competencies
- Strong analytical and systems-thinking mindset.
- Ability to bridge AI, technology, and daily kitchen-related operations.
- Practical, solution-oriented working style.
- Excellent communication and coordination skills.
- High sense of ownership and responsibility.
Languages
- English: Fluent
- German: Intermediate or higher
Benefits
What We Offer
- A key on-site role in a rapidly growing, technology-driven ghost kitchen company.
- Direct involvement in food and beverage production and management, IT, AI-assisted systems, digital marketing, e-commerce design and management, and operational strategy.
- Opportunity to shape data-driven delivery and dispatching processes.
- Competitive salary aligned with Swiss market standards.
Interested candidates are encouraged to apply online using the form below. Please note that only applications matching the job profile will be considered.