Supply Chain Coordinator
Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-term client, F. Hoffmann-La Roche AG in Basel, we are looking for a
Background
The Supply Chain Coordinator serves as a central interface between global sales organizations, distributors, and management centers on one side, and internal and external suppliers on the other. This role ensures a smooth process regarding order and invoice flow.
Tasks & Responsibilities
- Ensure smooth, timely, and accurate order processing by entering sales orders into SAP according to defined specifications, considering shipping schedules, credit limits, and master data. Actively monitor data transmission (iDocs monitoring) and work on reports.
- Perform (virtual) goods receipt and (virtual) goods issue as needed.
- Prepare and collect all relevant export documents, ensuring timely and accurate provision to customers and logistics providers.
- Release sales invoices to accounting in accordance with ICFR guidelines.
- Manage potential issues and discrepancies by initiating necessary steps and corrective actions, involving corresponding stakeholders. Enter claims in the claim tool and investigate process issues.
- Issue credit and debit notes while considering month-end and year-end financial timelines and collect necessary approvals.
- Maintain customer master sheets, ensuring accuracy and initiating changes when required.
- Exchange information with various stakeholders (internal & external) via emails and video calls in English and/or German and/or French.
Must Haves
- Bachelor's degree in supply chain, customer service, or related disciplines.
- 3-5 years of experience in a similar position with a proven track record of success.
- Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite.
- Language Skills: Excellent communication skills in English (verbal & written), with German and French as strong assets.
- Customer-oriented mindset with the ability to set priorities and deliver results.
- Strong action- and solution-oriented approach with a proactive, can-do attitude.
- Structured, process-focused thinking with high attention to detail.
- Supportive team player who actively contributes to team success.
What You Will Be Offered
- An opportunity to work in one of the world's most significant pharmaceutical companies.
- A modern campus with ample green spaces and meeting areas.
- Central location in Basel.
- A varied job profile.
- Further training opportunities through temptraining.
- Collaboration within a dynamic and motivated team.
If you are interested, apply online using the form below. Only applications matching the job profile will be considered.