Stateroom Steward / Stateroom Stewardess

Stateroom Steward/ess

Location: River – Europe

Viking, founded in 1997, provides destination-focused voyages on oceans, rivers, and lakes worldwide. Our experiences are designed for discerning travelers who appreciate science, history, culture, and cuisine. Chairman Torstein Hagen often says Viking is dedicated to offering experiences for The Thinking Person®.

With over 250 accolades, Viking has been rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler, alongside top rankings from Travel + Leisure. No other cruise line has attained these honors from both publications simultaneously.

Role Overview

As a member of our Housekeeping team on River vessels, the Stateroom Steward/ess is responsible for delivering friendly, personalized housekeeping service to our guests. This role includes maintaining the highest standards of cleanliness in guest staterooms and public areas while ensuring an outstanding customer service experience. The Stateroom Steward/ess reports directly to the Housekeeper.

What You Will Do On Board

• Daily cleaning of staterooms, public areas, toilets, and reception area.
• Careful handling of cleaning products, materials, and housekeeping equipment.
• Rotating laundry duties, including washing, ironing, and folding activities.
• Distribution of daily programs, gift orders, and turndown services in staterooms.
• Reporting technical defects of staterooms to the supervisor/reception and assisting with embarkation/disembarkation.
• Conducting stock takes and inventory, and participating in onboard training programs.

Why Join Viking?

Elevate Your Career

Regardless of where you are on your career path, Viking offers opportunities to help you reach new heights with:

• A paid training program focused on premium hospitality services.
• On-the-job coaching to facilitate rapid advancement.
• A lifelong network of hospitality professionals from various countries.
• Internal transfer opportunities to River, Ocean, and Expedition ships.

On Board Our Ship

• Uniforms are provided by Viking.
• Lodging and meals are included.
• Crew cabins accommodate only 2 berths (you will have one roommate).
• Travel to/from the ship is provided by Viking.
• Dedicated crew areas and activities.
• Sundeck area for crew use.
• Employee benefits, including paid vacation and a referral program.
• Loyalty bonuses and potential for a tax-free salary, depending on nationality.

About You

• High school diploma required.
• A minimum of 2 years’ previous experience in a similar housekeeping position.
• Good English communication skills.
• Ability to work independently with a service-oriented and guest-focused approach.
• Must maintain impeccable hygiene standards and be discreet with confidential information.

Apply Now

To join our team, apply online using the form below. Only applications matching the job profile will be considered.

Additional Information

Please note that our roles are subject to appearance standards (including visible tattoos), and employees are expected to project a professional image at all times. Visible tattoos are not permitted, and exemptions will be considered on a case-by-case basis. Any offer of employment is contingent upon successful completion of mandatory medical examinations as required by the company.

For additional information, please reach out to our recruiting team.

Disclaimer

As part of the recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to transparency regarding how we collect and use this data. For more information on how your information will be used, please view the privacy notice on our careers page.