Stateroom Steward/ess
Location: River – Europe
Viking, founded in 1997, provides destination-focused voyages on oceans, rivers, and lakes around the world. Our offerings are designed for experienced travelers with interests in science, history, culture, and cuisine. Chairman Torstein Hagen often says Viking provides experiences for The Thinking Person®.
With over 250 awards, Viking has been recognized as #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler, and has been voted at the top of its categories by Travel + Leisure. No other cruise line has ever received such honors from both publications simultaneously.
Role Overview
As part of our Housekeeping team on River vessels, the Stateroom Steward/ess delivers friendly, personalized housekeeping service to guests at all times. This role encompasses maintaining high standards of cleanliness in guest staterooms and public areas while ensuring outstanding customer service. The Stateroom Steward/ess reports to the Housekeeper.
What You Will Do On Board
- Daily cleaning of staterooms, public areas, toilets, and reception areas
- Careful handling of cleaning products, materials, and housekeeping equipment
- Rotating laundry duties, including washing, ironing, and folding
- Distribution of daily programs, gift orders, and turndown services in staterooms
- Reporting technical defects of staterooms to supervisors/reception and assisting with embarkation/disembarkation
- Conducting stock takes, inventory, and participating in onboard training programs
Why Join Viking?
Elevate Your Career
Regardless of where you are on your career journey, Viking can help you reach new destinations with:
- Paid training programs in skills and premium hospitality services
- On-the-job coaching to facilitate rapid advancement
- A lifelong network of hospitality professionals from diverse backgrounds
- Internal transfer opportunities to River, Ocean, and Expedition ships
On Board Our Ship
- Uniforms provided by Viking
- Lodging and meals included
- Crew cabins with only 2 berths (you will have one roommate)
- Travel to/from the ship provided by Viking
- Dedicated crew areas and activities
- Sundeck area for crew use
- Employee benefits
- Paid vacation
- Referral program
- Loyalty bonuses
- No immediate tax deduction – potential for tax-free salary, depending on nationality
About You
- High school diploma required
- Minimum of 2 years previous experience in a similar housekeeping position
- Good English communication skills
- Ability to work independently, with a service-oriented and guest-focused approach
- Well-groomed appearance, impeccable hygiene standards, and discretion with confidential information
Application Information
Apply online using the form below. Please note that only applications matching the job profile will be considered.
Disclaimer
As part of any recruitment process, Viking collects and processes personal data related to job applicants. We are committed to transparency regarding how we collect and use that data, as well as meeting our data protection obligations. For more information on how your information will be used, please view the privacy notice on our careers page.