Stateroom Steward / Stateroom Stewardess

Stateroom Steward/ess

River – Europe

Founded in 1997, Viking offers destination-focused voyages across the world's oceans, rivers, and lakes. Catering to experienced travelers with a passion for science, history, culture, and cuisine, our Chairman, Torstein Hagen, often says Viking provides experiences for The Thinking Person®.

With over 250 awards to our name, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler, Viking stands out in the cruise industry. No other cruise line has received the same honors from both Condé Nast Traveler and Travel + Leisure simultaneously.

Role Overview

As a key member of our Housekeeping team aboard our River vessels, the Stateroom Steward/ess offers our guests friendly and personalized housekeeping service. This role includes upholding high standards of cleanliness in guest staterooms and public areas while providing exceptional customer service. The Stateroom Steward/ess reports directly to the Housekeeper.

What You Will Do On Board

• Conduct daily cleaning of staterooms, public areas, toilets, and reception areas.
• Handle cleaning products, materials, and housekeeping equipment with care.
• Rotate laundry duties, including washing, ironing, and folding activities.
• Distribute daily programs, gift orders, and turndown services in staterooms.
• Report technical defects of staterooms to the supervisor/reception and assist with embarkation/disembarkation.
• Conduct stock takes, inventory, and participate in onboard training programs.

Why Join Viking?

Elevate Your Career

Regardless of where you are on your career journey, Viking can assist you in reaching new destinations through:

• Paid training in skills and approaches to premium hospitality services.
• On-the-job coaching to help you advance rapidly.
• A lifelong network of hospitality professionals from various countries.
• Internal transfer opportunities to River, Ocean, and Expedition ships.

On Board Our Ship

• Uniforms are provided by Viking.
• Lodging and meals are covered.
• Crew cabins with only 2 berths (you will have one roommate).
• Travel to/from the ship provided by Viking.
• Dedicated crew areas and activities.
• Sundeck area available for crew use.
• Employee benefits including paid vacation and a referral program.
• Loyalty bonuses.
• No immediate tax deduction – potential for a tax-free salary, depending on nationality.

About You

• High school diploma required.
• Minimum of 2 years previous experience in a similar position in housekeeping.
• Good English communication skills.
• Ability to work independently, with a service-oriented and guest-focused attitude.
• Must maintain impeccable hygiene standards and be discreet with confidential information.

Application and Job Relevant Information

All roles are subject to our appearance standards, including policies regarding visible tattoos. Employees are expected to project a professional image at all times. Visible tattoos are not permitted, and tattoos concealed with makeup or covering other than the company uniform will still be considered visible. Exemptions may be considered on a case-by-case basis where appropriate.

Any offer of employment is contingent upon passing all mandatory medical examinations as required by the company. For further information, please apply online using the form below.

Disclaimer

As part of our recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to transparency in how we collect and use that data and to meeting our data protection obligations. To learn more about how your information will be used, please view the privacy notice on our careers page.