Order Processing & Logistics

Spare Parts Operations Specialist | International Customer Support

Location: Switzerland

Business: On-Site

Schedule: Full-Time 100%

Apply online using the form below.

About Evatec

Welcome to the "Thin Film Powerhouse"! Evatec specializes in designing, developing, producing, and selling high-tech thin film deposition equipment for the semiconductor, advanced packaging, optical, and optoelectronics markets. Our multinational team of scientists, engineers, and support staff in Switzerland is complemented by a global network of sales and technical support staff across 15 countries in Europe, Asia, and North America.

Make a Difference - Embrace a Culture of Ownership and Decision Making

Grow - Take Development and Training Opportunities

Go Global - Thrive in a Multicultural, Global Business Environment

What You Can Expect from Us

• 5 weeks holiday
• 42-hour work week with flexitime and home office options
• State-of-the-art workplaces
• Flat hierarchies for better communication and collaboration
• Canteen and self-catering options at our Layers Cafe

• Free covered parking
• Good public transport connections
• Variety of discounts (e.g., fitness center memberships, car purchases, mobile phones, computers, etc.)
• Language Training Programmes
• Company and team events to foster the spirit

Job Description

Do you enjoy keeping track of international customer orders and thrive in an environment where organization, customer focus, and ownership matter? As a Spare Parts Operations Specialist | International Customer Support, you will be the key link between customers, internal departments, and global partners. By combining order processing, coordination, and customer support, you ensure that spare parts orders reach their destination smoothly and efficiently.

What You Will Be Doing

• Create quotations: Prepare quotations for spare parts and service activities, contributing to a professional customer experience.
• Manage orders: Be responsible for processing customer orders in compliance with international trade regulations and internal policies.
• Keep deadlines on track: Coordinate customer orders, monitor key milestones, and ensure reliable execution.
• Be the central point of contact: Act as the key interface for internal and external customers regarding spare parts and service orders.
• Strengthen customer relationships: Understand customer needs, find practical solutions, and contribute to a positive customer experience.

What You Should Bring

• Commercial background with a broad perspective: You have completed a commercial apprenticeship and ideally gained experience in international order processing.
• Strong organizational skills: Work in a structured manner, set priorities wisely, and keep an overview even in a dynamic environment.
• Technical curiosity: With your technical affinity, you quickly navigate complex products and processes.
• Customer-focused mindset: Think from the customer’s perspective, act in a solution-oriented way, and take ownership of a smooth order processing experience.
• Confident communicator: Fluent in German and English, both written and spoken.

Is It a Match?

Only applications matching the job profile will be considered. For further information, please contact:

Veronique Dölger | TA Specialist | hr.eag@evatecnet.com

P.S. Applications submitted via recruitment agencies are not considered.

Apply online using the form below.